Researchers Reveal Way Advisers Can Encourage Retirement Savings

Research looked at the impacts of framing future moments in time as opportunities to save for retirement  

Defined contribution plan sponsors may be able to boost participant savings rates by framing future moments in time as new beginnings to save for retirement, according to researchers.

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The research from Harvard Business School, “Using Fresh Starts to Nudge Increased Retirement Savings,” examined the effects of using choice architecture—the design of different ways in which choices are presented and the impact of that presentation on decision-making—to examine retirement participant savings rates in a field study of recipients. 

“Overall, fresh start framing increased retirement plan contributions in the eight months following,” the paper states.

The research was authored by John Beshears, professor at Harvard University and a faculty research fellow at the National Bureau of Economic Research; Hengchen Dai, professor at the University of California, Los Angeles; Katherine L. Milkman, economist at the University of Pennsylvania; and Shlomo Benartzi, a professor emeritus at the University of California, Los Angeles, and a senior adviser to Voya Financial.

The Harvard research adds to previous examinations of choice architecture from Voya that found reframing amounts with penny-framing—communicating retirement saving deferral amounts in whole dollars rather than in percent terms—can have a significant impact to boosting participant savings rates, including for workers with lower incomes and who may be less financially literate or less comfortable with numbers.

“We don’t do well with percentile and numeracy but everybody understands what a penny is,” said George P. Fraser, financial consultant and managing director of the Fraser Group at Retirement Benefits Group in Scottsdale, Arizona, and the originator of penny-framing for retirement plan participants.

The Research

For the Harvard field study, university employees were sent mailings with an opportunity to choose between increasing their contributions to a savings plan immediately or at a specified point in the future.

The researchers found that describing an upcoming date as a new opportunity to save, when framed in terms of the proximity to a fresh start date, increased the importance of that future savings opportunity.

“Framing the future time point in relation to a fresh start date (e.g., the recipient’s birthday, the first day of spring) increased the likelihood that the mailing recipient chose to increase contributions at that future time point without decreasing their likelihood of increasing contributions immediately,” the paper states.

The authors add that fresh start framing is a tool that plan sponsors and retirement plan advisers can use to nudge meaningful increases in savings.

Reframing to an important date also “increase[d] retirement plan contributions overall relative to describing the same upcoming savings opportunity as arriving after an equivalent time delay (e.g., “in two months”), the paper states. 

Every date did not work identically to drive behavior. For example, researchers did not find the same effects when a savings opportunity was described in terms of nearness to a “placebo holiday (namely, Thanksgiving, Martin Luther King Day, or Valentine’s Day),” the paper states.

“Also, even though we might expect framing a future savings opportunity around a fresh start date to decrease the relative attractiveness of an immediate savings opportunity and therefore decrease take-up of the immediate savings opportunity, we do not find evidence of such a decrease in the data,” the authors wrote.

The researchers also delved into the effects that fresh start framing could have on future fresh starts and the immediate opportunity to increase retirement savings.

Participants in a later lab experiment judged framing a future savings opportunity around a fresh start as likely to increase their use of an immediate savings opportunity, “thus, an additional contribution of this paper is that it extends the theory of fresh starts to consider the impact of future fresh starts on immediate motivation to initiate goal pursuit,” the paper states.

The researchers also predicted that New Year’s Day would prove an impactful fresh start day for participants to begin saving but were proved otherwise.

“Highlighting this particular fresh start date did not produce a noticeable increase in savings,” the paper states, whereas using the first day of spring and birthdays did drive savings effects.

The paper noted that the lack of effects on certain dates vs. others could be from several factors. One reason could be that “highlighting fresh start dates is less effective when people are more likely to naturally think to use those dates for goal pursuit without a prompt,” the paper states.

“Many individuals may naturally expect New Year’s to serve as an opportunity for a new beginning; thus, highlighting this opportunity may not draw increased attention to the initiation of goal pursuit. Individuals may be less likely to view birthdays and the first day of spring as opportunities for new beginnings, so highlighting these opportunities may draw increased attention to goals,” the authors wrote.

Retirement Industry People Moves

Independent Financial Group adds senior vice president; IRI names two new members to board of directors; Ameritas announce new executive vice president; and more.

Art by Subin Yang

Art by Subin Yang

 











Independent Financial Group adds Senior Vice President

Independent broker-dealer, Independent Financial Group, LLC has announced the addition of Chad Cristo as senior vice president of national sales and marketing. Cristo will be managing all product areas and sponsor relationships for mutual funds, insurance and annuities, advisory services, retirement plans, and alternative investments. Cristo will also be responsible for the development of IFG’s adviser support offerings including practice management.

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IRI Names Two New Members to Board of Directors

The Insured Retirement Institute has announced changes to its board of directors.

Joining the IRI board of directors are Michael Eustic, Invesco senior vice president and head of insurance and subadvisory, and A. Roger Marinzoli, senior managing director, head of product development and implementation, TIAA—product and business development.

At Invesco, Eustic leads a team of field consultants focused on leveraging the company’s investment and practice management message across institutional and retail sub-advisory clients. In his nearly three decades in the industry, Eustic has experience as an adviser, wholesaler, relationship manager, national sales manager and head of insurance.

Marinzoli has led efforts in product development, corporate strategy, and corporate development for TIAA. He has more than 25 years of global financial industry experience across the retirement, life insurance, investment management, banking, and financial technology sectors.

TRA adds Director of Client Services

The Retirement Advantage, Inc., a national retirement services company, welcomes Mary Crothers, who will serve as director of client services and will report to Michelle Zentner, vice president of operations. Crothers will primarily be responsible for driving outstanding client service and performance improvement by managing the change process to achieve intended organizational and cultural outcomes.

Crothers has been immersed in the mortgage banking, insurance, and financial services industry over 30 years. She comes to TRA most recently from Redfin Mortgage, where she oversaw all aspects of the company’s training and was an instrumental part of the sales process. Prior to Redfin, Crothers was assistant vice president at Lincoln Financial Group where she led quality, training, business resilience and regulatory controls. Crothers brings a wealth of experience in relationship management, as well as in directing client service teams and will be joining TRA as a leadership team member. Crothers is a Series 6 Registered Rep, Series 26 Registered Principal, and she will be pursuing her QKA designation in the near future.

Ameritas Announce New Executive Vice President

Ameritas President and CEO Bill Lester has announced the election of Jim Kais to executive vice president, retirement plans, effective March 6.

Kais’ accomplishments at Ameritas have included revamping the retirement plans distribution system and attracting seasoned industry experts to his team. He also recently led the successful acquisition by Ameritas of BlueStar Retirement Services, Inc. He has more than two decades of experience in retirement plans. Prior to joining Ameritas in 2018, he held several roles with increasing responsibility culminating as senior vice president, retirement practice leader at Transamerica. Prior to Transamerica, he held various roles at ADP TotalSource, Prudential and Merrill Lynch.

Kais earned his Bachelor of Arts degree in economics and business administration from Ursinus College, Collegeville, Penn., and he holds the FINRA Series 6, 63 and 26 securities registrations.

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