Unreliable Financial News Making Investing, Retirement Decisions Harder
There are some things plan advisers and sponsors can do to help defined contribution (DC) plan participants refrain from reacting to unreliable financial news.
Unreliable financial news is
impacting Americans’ ability to make retirement, investment and health
care decisions, according to a telephone survey of 1,018 adults
conducted in March 2017 for the American Institute of CPAs (AICPA) by
Harris Poll.
Kelley Long, CPA/PFS and member of the AICPA
Consumer Financial Education Advocates group, who is based in Chicago,
explains that such news includes articles with scare tactic headlines
that really have not a lot of basis. It can also include phishing
websites, such as “Click here to learn more about how you can make
$10,000,” then it steals a person’s financial information. In addition,
reactions to world news, such as the Greek financial crisis and Brexit
caused people to reacted strongly, and they lost money.
The
survey found more than three in four (77%) Americans feel it’s important
to act fast to make financial decisions when breaking financial news
becomes available, with 40% saying it’s very important to act quickly.
Financial
news mediums use scare tactics based on something happening every day
that investors shouldn’t react to, Long says. She notes that defined
contribution (DC) plan design intends to discourage participants from
playing the market. “With mutual funds, you get end-of-day pricing no
matter when you make a call to change investments. Participants don’t
understand that,” she says.
There is widespread awareness about
the issue of unreliable financial news. Nearly three in five Americans
(58%) believe unreliable news is a serious threat to their financial
decision making, with more than half of those saying the threat is very
serious. Those sentiments are consistent for both genders, among
household incomes and across generations.
According to the survey
more 63% of Americans say the spread of unreliable news has made it
more difficult to make critical financial decisions. Specifically,
they’re having a harder time with health care decisions (44%), investing
in the stock market (40%), retiring (36%) and buying or selling a house
(35%).
“There are people who are afraid of losing all their
money and feel they can’t retire. They invest too conservatively for
their timeline,” Long notes. “In addition, pre-retirees move everything
to cash, but when the market doesn’t fall, they move back to equities.
This does them harm, and they accidentally delay when they can retire.”
NEXT: Helping participants not react to unreliable financial news
Long has a few suggestions for plan sponsors and plan advisers to
help participants not react to unreliable financial news. First, she
says there is and information technology (IT) solution. The plan
sponsor’s IT department can be aware of sites that offer unreliable
financial news and put up a firewall so employees don’t click through,”
she suggests.
Long also says plan sponsors and advisers should
provide participants with education about how to be a smart investor and
how to recognize unreliable news.
As far as plan design, she
says, “One client we worked with only allowed employees to make
investment changes once a year during a three-month period. This is a
best practice. Employees can’t react unreasonably, and it forces
employees to take a long-term view and analyze their investments once
per year.” She also says it reinforces the fact that the plan is meant
for long-term investing.
If such a practice is not possible, Long
says, plan sponsors can make participants who want to make a change
talk to the plan adviser first to make sure it’s the right decision.
Unfortunately,
most Americans don’t think the problem of unreliable financial news
will be resolved in the near future. Only 14% say they expect unreliable
financial news to become less prevalent in the next year or two, with
32% saying it will stay about the same. A majority of Americans (51%)
expect unreliable news and misleading headlines to get more prevalent,
with more than half of those saying that it’s going to get much more
common.
Fake news is nothing new, but increased awareness of the
threat it places on financial decision-making can help keep Americans
from being lured into making decisions that will hurt them financially,
the AICPA says.
The poll was conducted by telephone within the United States between
March 24 and 27, 2017, among 1,018 adults (505 men and 513 women ages 18
and older) including 650 adults self-identified as “non-retired” and
322 as “retired.”
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Aria Retirement
Solutions has hired Edward J. Mercier as president. Leading sales and service, he will be responsible for growing
adviser adoption of the company’s RetireOne platform for retirement income and
wealth transfer solutions. He has made additional hires that more than doubled
the staff of the Concierge Desk.
Mercier
brings more than 25 years of industry experience spanning investment and
insurance products including sales, distribution, clearing, and general
management. He has held multiple senior leadership positions at Charles Schwab
& Co., most recently as head of Investment Management Distribution and
Mutual Fund Clearing Services.
“Ed
will be instrumental in expanding wealth managers’ awareness and adoption of
our innovative RetireOne technology platform and guaranteed income
solutions,” says Chief Strategy
Officer Russell M. Parker. “With the commitments that we have from
change-minded industry leaders, Ed brings the leadership that we need to
increase our penetration in the multi-trillion-dollar fiduciary-advice
marketplace.”
Aria’s
RetireOne Concierge Desk and redesigned website are an integrated single source
for fee-based advisers wanting to access annuities, guaranteed income and
insurance solutions in their practice.
NEXT: Industry
Veterans Join FinMason
Industry Veterans Join
FinMason
Three
industry veterans have joined FinMason,
a Boston-based financial technology and investment analytics firm. They will
focus on data science, marketing and sales for the independent analytics
platform in the wealth management industry.
“The
financial technology landscape is quickly shifting for advisers and as a
growing fintech firm, we wanted to select leaders that can grow and quickly
adapt to that changing landscape,” says Kendrick
Wakeman, CFA, CEO and founder of FinMason. “These three individuals have a
track record of building innovative tools and solutions and have a proven
ability to drive growth. They will be a tremendous resource for the team at
FinMason, as well as the adviser and investors we work with.”
Mark Carroll joins FinMason as the director of data science. Carroll was
previously the lead financial engineer for the risk and valuation product group
at Eze Software. Prior to Eze, he was the director of research at Direxion.
Bob Leaper has been named head of marketing. He was formerly
involved in helping financial technology firms with go-to-market strategy and
sales execution for more than 20 years including roles as head of global sales
and marketing at Eagle Investment Systems, interim CEO of start-up Data Agent,
head of sales at start-up Verilytics, Inc. and head of global business
development at Thomson PORTIA. He also spent several years as a bond arbitrage
trader.
Rich Lenihan has been appointed the
director of enterprise sales.
Lenihan spent the first 13 years of his career at Oppenheimer, Cowen and Paine
Webber before moving on to WealthTech, where he has been operating in a senior
business development role for the last 17 years.
For
more information about FinMason and their investment analytics platforms, go to
http://finmason.co/about.
NEXT: Cetera
Financial Group Appoints Board Member
Cetera Financial Group
Appoints Board Member
Maliz Beams has been appointed to the Board of Directors for
Aretrc, the parent company of Cetera Financial Group. She will chair the audit committee and serve as
member of the risk committee.
Beams
has years of experience in the financial services industry having served as
president, partner and CEO. Most recently, she served as the Chief Executive
Officer of Voya Financial Retirement Solutions. She also served as the president
and Chief Executive Officer of TIAA-CREF Individual and Institutional Services.
Robert J. Moore, CEO of
Cetera,
said, "I am delighted to announce the addition of Maliz Beams to the
Aretec Board of Directors. Her vast and deep industry experience, extraordinary
credibility as an effective leader and the immense respect she has for the work
advisers do for their clients will serve us extremely well. As we continue to
develop resources and platforms to deliver and support a truly advice-centric
experience, it is very important for Cetera to have the support of a
well-regarded and diverse Board. The addition of Maliz Beams elevates Cetera’s
opportunity to benefit from the insight and vision of executives who have
tackled tough challenges and driven strong results throughout their careers. I
am also very pleased that she upholds the Board’s commitment to enhancing and
promoting best practices in corporate governance in our industry.”
Bob Dineen,
Non-Executive Chairman of Aretec, said, “Maliz Beams is an outstanding addition
to the Aretec Board of Directors. She is an accomplished leader and an
innovative strategist who is passionate about the industry, and brings a track
record of relentlessly putting clients’ interests first. I am confident that
her experience, insights and prudent counsel will prove invaluable as we
continue our work to rewrite the ‘rules of engagement’ in how advisers guide
their clients toward their financial goals.”
NEXT: AXA Adds to
Retirement 360 Staff
AXA Adds to Retirement
360 Staff
AXA,
a provider of financial security and retirement products, has expanded its list
of regional vice presidents for AXA
Retirement 360 in Retirement Plan Services. The firm welcomes Tom Monnerat, Tim Susoev, Sean Duncan and
Andy Rosselot.
“With
these appointments, as part of the rollout of our new open architecture mutual
fund program, AXA Retirement 360, AXA continues to strengthen its commitment to
serve the retirement plan services market, through investing in people in order
to provide valued support to plan advisers, says James O’Connor, head of 401(k) national sales and business development.
Monnerat comes in as regional vice president, 401(k) Plans,
Eastern Region. His responsibilities comprise promotion and sales
throughout the Eastern Region, as well as the development of key relationships
with consultants and plan sponsors. He has more than 32 years of experience in
the retirement plan, investment, and financial services space behind him.
Susoev, regional vice
president, 401(k) Plans, Western Region is responsible for growing business in the
Western Region, with a focus on understanding of plan design and fiduciary
services for plan sponsors and advisers. He brings to his new role more than 16
years in the retirement services industry.
Duncan, regional vice
president, Tax Exempt Plans, Western Region, offers an abundance of retirement plan
experience from his 18 years in the retirement industry. He specializes in
adviser and consultant relations, client management, and competitive
positioning. He is responsible for sourcing new business within the 403(b) and
457 markets for the Western Region, with a focus on health care, higher
education, K-12, not-for-profit, and governmental markets.
Rosselot, regional vice
president, Tax Exempt Plans, Eastern Region is responsible for leading new business
initiatives for the 403(b) and 457 markets in the Eastern Region with a focus
on health care, higher education, K-12, not-for-profit, and governmental
markets. He has more than 20 years of retirement services experience.
NEXT: John Hancock
Appoints D.C.-Area Vice President
John Hancock Appoints
D.C. Area Vice President
Chad Stewart has been appointed as
the regional vice president of John
Hancock Retirement Plan Services’ Washington, D.C., region. He will be
tasked with leading sales and relationship development with financial representatives
and plan consultants in the area.
Stewart
brings to his new role more than 10 years of experience in the financial
services industry. He joined the firm in 2012 and has served numerous roles
including relationship manager and business development director.
“In
the last five years, Chad has consistently proven himself to be leader in all
facets of the business, greatly contributing to our success in the D.C. area,”
says Bob Carroll, national sales
manager, John Hancock Retirement Plan Services. “In this role, his
experience will bring value to both our clients and partners.”
Stewart
holds a bachelor’s degree in psychology from The University of Georgia.
NEXT: Segal Group Adds
Senior Consultant
Segal Group Adds Senior
Consultant
Michael Rosenberg has joined the Segal Group as a senior vice president and
senior consultant in the Corporate Retirement Practice.
He
brings to his new role more than 30 years of experience as a retirement
consultant and actuary. Most recently, he was a partner at Mercer, providing
strategic advice to several Fortune 500 clients and other plan sponsors on all
issues related to defined benefit and defined contribution retirement plans.
Prior to joining Mercer, he worked in Metropolitan Life Insurance Company’s
pension business.
A
magna cum laude graduate of Binghamton University, Rosenberg holds bachelor’s
degrees in economics and mathematics. He is also a Fellow of the Society of
Actuaries, an Enrolled Actuary and a Member of the American Academy of
Actuaries.
NEXT: Amherst Capital
Management Appoints Managing Director
Amherst Capital
Management Appoints Managing Director
Amherst Capital
Management,
a BNY Mellon investment boutique specializing in U.S. real estate, has expanded
its private funds leadership team with the appointment of Damon Pitler as managing director – portfolio manager, private funds.
Pitler,
a 15-year commercial real estate and institutional investing veteran, will
manage Amherst Capital's U.S. Single Family Equity and Commercial Real Estate
Lending portfolios.
"Damon
is an exciting addition to our portfolio management team and we are pleased to
welcome him to Amherst Capital," says Sean
Dobson, CEO and CIO. "Damon's deep institutional investment
background, paired with his diverse real estate experience, makes him the ideal
person to manage our SFE and CRE portfolios and to enhance our partnerships
with institutional investors."
Pitler
was a senior investment manager for real assets at the Teacher Retirement
System of Texas, where he was instrumental in managing relationships with
general partners and developing investment strategies for principal investments
across real estate and infrastructure asset classes.
Pitler
previously served as director of real estate and infrastructure investments at
OAS Investimentos S.A. in Sao Paulo, Brazil. He has also held investment and
structuring roles with Brookfield Asset Management and Credit Suisse (via the
Situs Companies). He began his career with Clifford Chance in the real estate
capital markets and international M&A practices. He graduated from Emory
University with a bachelor’s degree in political science and earned a J.D. from
The George Washington University Law School.
NEXT: Unified Trust
Announces Digital Advice Manager
Unified Trust Announces
Digital Advice Manager
Michael Samford has filled the newly created role of digital advice
manager with Unified Trust Company, a fiduciary offering retirement plan
investors with a mix of traditional and digital advice.
He
will be tasked with guiding the strategy for delivering an innovative,
memorable and high quality digital advice experience for clients.
“Over
the past decade, Unified Trust Company has designed and offered digital advice
for plan participants and individual investors, and we have seen a powerful
impact on improved retirement outcomes from our holistic approach. In the
coming years, we anticipate substantial growth in this area, and are pleased to
have Michael Samford oversee our digital advice and fiduciary process, which
will help even more people achieve successful retirement,” says Gregory Kasten, founder and CEO of Unified
Trust Company.
Throughout
his years at the firm, Samford has served in various capacities including
operations, sales and marketing, client service consulting and advisory
services. He is on the firm’s Trust Investment Committee and is a Qualified
Plan Financial Consultant (QPFC) and Accredited Investment Fiduciary (AIF).
NEXT: Hueler Income Solutions
Hires Managing Director
Hueler Income Solutions
Hires Managing Director
Elizabeth L. Heffernan has joined Hueler Income Solutions as managing
director of business development responsible for growing overall business
and creating new initiatives.
Heffernan
brings to her new role more than 20 years of experience at Fidelity
Investments, most recently as vice president of investment consulting. She also
served in sales, marketing, employee education and product development. She is
versed in both retirement income and fixed return/stable value products.
Prior
to joining Fidelity, Heffernan worked in the employee benefits and compensation
areas at Northwestern University and First Colonial Bankshares. She earned a
bachelor’s degree from the University of Iowa, holds NASD Series 6, 7, 63, and
24 licenses and is a Certified Employee Benefits Specialist and a Certified
Financial Planner.
“Elizabeth’s passion for building lifetime income alternatives for
participants and wealth of experience across the defined contribution
marketplace is a powerful combination and makes her a significant asset to our
growing company,” says Kelli Hueler, founder
and CEO, Hueler Companies. “We are thrilled to have Elizabeth on board.”