Charles Schwab Debuts Compliance Solutions

A new tool from Charles Schwab, Compliance Solutions is designed to help companies meet regulatory requirements, manage risk and protect their reputations.

Chief among concerns faced by regulated firms is improper securities trading. The number and types of firms required to monitor employee securities trading is growing rapidly. Employees may be prohibited from trading a specific security for a variety of reasons, such as the firm possessing material non-public information. 

To address this, Schwab has introduced proactive trade blocking, which prevents employees from accidentally executing a prohibited trade, notifying them that the prohibited trade was blocked according to their company’s rules. In other systems, even if a prohibited trade is detected, it is after the fact, which creates a poor experience for the employee as well as the employer, often requiring the trade to be canceled and unwound.

Never miss a story — sign up for PLANADVISER newsletters to keep up on the latest retirement plan adviser news.

The advantages of proactive trade blocking are a more streamlined approach, saving time and minimizing hassles, according to Scott Rister, vice president of compliance solutions at Schwab. “These trading errors are typically honest mistakes made by honest people,” he said. Schwab’s solution helps them avoid making the mistakes in the first place.

Compliance Solutions offers additional tools and technology resources to simplify and streamline compliance processes, including:

  • Proactive enforcement of company trading policies;  
  • Distribution and tracking of employee affirmations and disclosures; 
  • Logging and reporting of gifts and entertainment;
  • A cloud-based software application;   
  • A scalable, flexible platform;
  • Easier maintenance of compliance policies and procedures;
  • Dedicated service and support teams;  
  • Bundled pricing for cost savings;   
  • Employee access to brokerage services from Charles Schwab & Co. Inc.; and
  • Employee access to banking services from Charles Schwab Bank.

(Cont’d…)

“Consumers value open and transparent business practices, and positive perception in this area may benefit a company’s bottom line,” said Trish Cox, senior vice president for corporate brokerage services at Schwab. “A compliance program can be an opportunity to position a company favorably in the marketplace, build trust with clients, and enhance value and market share for a firm.”

 Schwab is seeing growing concern among its own client base of employers regarding compliance issues, according to Rister. He noted that the firm’s clients face an increasingly complex regulatory environment that often outpaces their ability to manage compliance processes. “The business risk for our clients is real,” Rister said.

“Thinking bigger about compliance can benefit businesses beyond just fulfilling regulatory requirements,” Cox noted. “Building on a foundation that includes both advanced technology solutions and ethical best practices can help protect a firm’s biggest assets: its people and its reputation.”

Compliance Solutions represents the fulfillment of an initiative started in November 2011 when The Charles Schwab Corporation acquired Compliance11 Inc. and paired it with Schwab Designated Brokerage Services (DBS). Compliance11 provides regulatory compliance software and DBS provides trade monitoring services. Since the acquisition, the firm has focused on creating a suite of tools and resources for clients.

Put it on Paper

Three out of four adults said they prefer to receive retirement plan information on paper.

Asked if they had to make a choice between receiving retirement plan information on paper or electronically, only 23% would want to receive this information via email, with a link to an online website, a survey by AARP found.

Interestingly, the preference for paper was overwhelming for all age groups, even those who use the Internet daily, according to the survey of 1,028 adults age 25 and older, conducted by Social Science Research Solutions. However those age 50 and older are more likely to prefer paper (84%) than those under the age of 50 (66%).

For more stories like this, sign up for the PLANADVISERdash daily newsletter.

Of those who have email addresses, 70% said they would be likelier to read their retirement plan documents if they received them on paper, and another 73% said they would be likelier to save hard-copy reports.

Currently, just 7% of respondents receive retirement plan documents electronically only. The majority, 62%, receive the information by paper only; just over a quarter, 27%, get the information both online and in hard copy.

AARP said it conducted the survey, between October 12 and 21, in response to pending legislation, including House of Representatives bill HR 4050, that would permit plan sponsors to make electronic delivery of retirement plan documents the default.

“AARP has long had concerns about this approach, and our new survey indicates that the public shares those views,” said Cristina Martin Firvida, director of financial security issues in government affairs at the AARP. “Retirement plan participants of all ages overwhelmingly prefer a policy that requires retirement documents to be delivered in paper form, with an option to choose electronic delivery—rather than the other way around.”

«