Lack of communication can be extremely damaging to an adviser-client relationship, and is a frequent reason clients leave their adviser, a new survey says.
Financial advisers will have many opportunities to win rollover dollars away from retirement plan providers as outflows from 401(k) plans increase and traditional plan providers do not have the retail experience necessary to capture them, a new report says.
DALBAR released Wednesday its annual ranking of top customer service providers in the financial intermediary, mutual fund, broker/dealer, annuities, life insurance and retirement plan provider industry.
The past five years may have been kind to advisers in some respects, but their financial picture may be starting to darken, a new study found.
A new report claims that many US households will decide to consolidate their assets with a single adviser in order to better address the challenges they face in retirement income planning and asset decumulation.
The good news is that retirees appear to be quite content with their existing adviser relationships — all the more reason for advisers to establish those connections prior to retirement, according to a new report.
A study released recently by Fidelity Investments says that 69% of small businesses review their 401(k) plan at least once a year and about a quarter (26%) of small business owners will look for a new 401(k) plan provider within the year.
It is almost never a good idea to waste time pursuing clients who will not be a good fit for your business, even if they do appear to represent incremental revenue. Sooner or later, they are likely to be a distraction at best from providing your best service to your key customer base.