SECURE 2.0 Lost and Found Proposal Faces Industry Headwinds

ERIC and SPARK argue that the DOL’s data request goes beyond the intent of the statute and may create participant data security risks.

Major industry leaders expressed concern this week about the breadth of the Department of Labor’s data request to create the lost and found database for missing retirement plans, as required by the SECURE 2.0 Act of 2022.

The DOL issued an information request in April asking interested parties to comment on what information the DOL should collect to make a lost and found database possible to unite missing participants with their plans, while also imposing the least burden possible on fiduciaries. The request also proposed some items that sponsors should voluntarily turn over to the DOL, including participant names and Social Security numbers, contact information and whether they have received their benefits already, among other items. The comment period for this request and proposal expired on June 17.

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The ERISA Industry Committee characterized the request as a “lost and found data grab.” In an emailed statement, ERIC said that: “The proposal requests far more information from plan administrators than necessary and exceeds the authority permitted under the statute. The proposal lacks details about how the DOL will safeguard worker and retiree data and does not include a process for notifying plan administrators and plan participants in the case of a data breach.”

In their comment letter, ERIC elaborated that: “For example, DOL simply does need to know the nature, form, and amount of the benefits owed in order to help a participant locate a plan administrator.” Further, ERIC noted that this information is beyond what is authorized in the statute.

ERIC also implored the DOL to continue to coordinate its efforts with the Internal Revenue Service to reduce administrative burden on providers, by obtaining information from Form 8955-SSA, a form that identifies separated participants with vested benefits.

In the information request, the DOL indicated that the IRS did not have the legal authority to share this form with the DOL to create the database and contact participants.

ERIC responded by writing: “It is unclear why much of the requested information could not be provided by the IRS using data provided on the Form 8955-SSA.” It added that it “is difficult to understand why much of the information could not be provided in a redacted or modified form, or some other arrangement reached. Additionally, to the extent that the IRS’ reticence is attributable to a perceived intent to conduct proactive outreach to participants using this data (which the statute does not authorize), DOL should clarify it does not intend such communications.”

Form 8955-SSA is already shared by the IRS with the Social Security Administration, hence the SSA in the form’s name. When retirees claim Social Security benefits, the SSA uses the filing to inform them of their unclaimed benefits.

The Society of Professional Asset Managers and Recordkeepers also weighed in. In its letter, they asked the DOL to permit recordkeepers to send the participant information over instead of plan sponsors.

SPARK also warned the DOL of the risk of false positives, or participants who see that they are entitled to benefits to which they are not actually entitled, because the benefits were distributed in the past and the records were not updated to reflect that fact in the database.

Lastly, SPARK urged the DOL not to rush to meet the statutory deadline of December 29, 2024. SPARK recommended that the DOL explore an interim option before creating a more thorough platform later. The industry group explained that requiring sponsors to use their 2023 Form 5500, due at this year’s end, would be unmanageable for plan sponsors since the database regulations are not even complete yet and sponsors will not have the time to turn over all the requested information.

By the Numbers: Participant Retirement Saving Strategies & Outcomes

The final PLANADVISER In-Depth installment for this quarter reveals the saving outcomes for participants depending on their strategies.

By the Numbers: Participant Retirement Saving Strategies & Outcomes

In a recent Capital Group survey of defined contribution plan consultants, nine out of 10 said they recommend auto enrollment for plans and 86% encourage auto-escalation to get participants to save.

But participants, of course, also play a role in shaping their saving outcomes. To get a sense of how automation in plan design and participant decisions interact, PLANADVISER dug into some of sister publication PLANSPONSOR’s 2023 participant survey data, which drew on 971 full-and-part-time employees who participate in an employer-sponsored DC plan.

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In the first scenario below, the data team considered retirement saving strategies alongside results as measured by how much participants defer as a percent of income. Each row identifies how a participant got to a place of saving less than 2%, or 2% to 3%, and so on up to more than 12%.

Amid the results are three areas that stand out:

  • Default rates and employer matching continue to have a large influence on how people save in retirement plans. Most of the respondents used these strategies to set their saving decisions.
  • The higher the default or match potential, the more people will save. That is shown by the top two rows, which have the highest percentages across the board—but also show the strongest saving rate potential.
  • The data also shows that people who are focused on saving the maximum amount, along with those who set a targeted level of savings, have a better chance of saving more than those using other strategies. For instance, the best chance of saving more than 12% among participants comes from those saving as much as possible by law. That requires, of course, that they’re making enough or have enough to save at those rates.

Participant Retirement Saving Strategy & Results

<2% 2% – 3% 3.1% – 5% 5.1% – 7% 7.1% – 10% 10.1% – 12% >12%
Took default/recommended savings rate at enrollment 55.0% 42.8% 34.4% 24.9% 24.6% 25.3% 16.1%
Saved enough to receive maximum employer contribution/match 18.3% 21.7% 35.7% 43.4% 26.0% 25.3% 16.1%
Saved maximum amount allowable by law 5.0% 7.2% 8.0% 13.2% 14.9% 20.7% 41.9%
Based amount on a targeted level of savings 3.3% 7.8% 9.8% 12.2% 16.7% 16.1% 12.9%
Followed guidance of spouse/friend/colleague/adviser 1.7% 2.8% 4.9% 3.9% 2.6% 4.6% 9.7%
Started contributing at lower percentage, but rate automatically increased to current level 5.0% 6.7% 4.5% 1.0% 3.5% 6.9% 3.2%
Don’t know / Unsure 11.7% 11.1% 2.7% 1.5% 1.8% 1.1% 0.0%

Our second set of data considers how to best reach these participants to relay the details of their plan.

This data shows the preferred method of communication as compared to how much people defer into their workplace savings account.

A few standout statistics include:

  • The need for one-on-one financial coaching and advice is not being oversold by the retirement plan industry: Meeting with an adviser for 30 minutes has the strongest interest from participants.
  • Short, printed brochures are surprisingly influential, though notably with those who are saving less. There certainly seems to be a need for continued off-line communication or perhaps more mobile solutions for people who may not be at a computer during the work day.
  • Finally, it’s interesting to note that interactive, online libraries are more popular for those saving at higher levels. 

Savings Rate by Preferred Method of Communication

<2% 2% – 3% 3.1% – 5% 5.1% – 7% 7.1% – 10% 10.1% – 12% >12%
Read short, printed brochure delivered to home by mail 28.3% 21.1% 18.3% 16.1% 17.5% 9.2% 17.7%
Participate in 90-minute, instructor-led group seminar 6.7% 12.2% 13.4% 12.2% 12.3% 13.8% 11.3%
Review periodic newsletter via email with links to information/actions 11.7% 11.7% 14.3% 10.7% 11.4% 12.6% 24.2%
Browse interactive, online library allowing for self-paced learning 18.3% 15.0% 12.5% 20.0% 15.8% 18.4% 9.7%
Meet one-on-one with a financial adviser for 30 minutes 30.0% 24.4% 29.9% 30.2% 34.2% 32.2% 25.8%
Listen to an informative 30-minute podcast 5.0% 15.6% 11.6% 10.7% 8.8% 13.8% 11.3%

The data above is drawn from PLANSPONSOR’s 10th annual Participant Survey performed in partnership with first-party data company Dynata and fielded by Qualtrics online survey platform, September 29 through October 12, 2023.

More on this topic:

Participant Data and the Race for Ownership
Financial Wellness Moves From “Nice to Have” to Table Stakes
Recordkeepers and Participants: An Evolving Relationship
Managing Assets Within the Plan

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