For more stories like this, sign up for the PLANADVISERdash daily newsletter.
Capital Group Enhances RecordkeeperDirect Platform
The company wants to be a “partner of choice” for retirement plan advisers working with small and mid-sized retirement plans.
Capital Group rolled out new features and capabilities to its RecordkeeperDirect platform, the company’s low-cost recordkeeping platform aimed at the small- and mid-sized retirement plan marketplaces. The enhancements include adviser-focused tools it says are designed to elevate service, as well as improve participant outcomes.
Key highlights include enhanced fund flexibility, so plans have access to investments from other fund families along with a diverse range of American Funds and the target-date retirement series as well as new digital capabilities that include electronic loan management, a digital onboarding portal and the company’s digital participant engagement platform ICanRetire.
“We’re not here to compete with advisers, but rather, to help them grow. In addition to offering open architecture fund flexibility on Recordkeeper Direct, by offering help with things like participant engagement, we can really help advisors drive their own growth,” said Ross McDonald, Capital Group’s Retirement Plan National Sales Director, to PLANADVISER.
Of Capital Group’s retirement plan clients in the US, 58,000 plans are on the RecordkeeperDirect platform. As of May 2025, the company has $122.46 billion recordkeeping assets under management and has brought on 2,200 plans so far this year, totaling 27,000 participants, across both Recordkeeper Direct and Plan Premier platforms. Capital Group partners with SS&C on the back-end of RecordkeeprDirect, but everything is serviced by Capital Group directly, while PlanPremier is available on the Empower platform.
You Might Also Like:

LeafHouse, Capital Group Introduce Personalized Target-Date Service

Ascensus, American Funds Launch Partnered PEP
