Fiduciary Benchmarks (FBi) has announced that it is rebranding itself as Fiduciary Decisions (FDI) in recognition of the expansion and broadening of its mission and service offering.
Tom Kmak, CEO of Fiduciary Decisions, says the firm offers services beyond benchmarking, including its:
Business Management Dashboard – a next generation practice management solution that enables retirement plan advisers to better service and sell plans;
IRA Best Interest Determination – a service designed to help with the Securities and Exchange Commission (SEC)’s best interest rule and the recently released Department of Labor (DOL) prohibited transaction exemption (PTE) on advice; and
Retirement Outcomes Evaluator – an interactive plan design service that allows clients to make changes to a plan and see the marginal benefits and costs of those changes in seconds.
In addition, the FDI organization is being realigned to better serve both existing and new clients through a re-engineered focus on product development, marketing and sales, client success and research. As such, the following management changes were announced:
Matt Golda is now chief operating officer focusing on operations, client success and technology;
Craig Rosenthal is now head of strategy and chief marketing officer focusing on partnerships, product development and marketing;
Mike Narkoff is now chief revenue officer focusing on enterprise sales across all services and channels;
Kathleen Connelly is now chief research officer focusing on leveraging FDI’s database to benefit advisers and their clients;
Ivana Polonijo is now chief client officer focusing on ensuring that clients use FDI services in the most efficient manner to produce successful outcomes for themselves and their clients; and
Brad Williams is now chief technology officer focusing on the buildout and ongoing maintenance of all of FDI’s technology infrastructure.
“Our patented method helps fiduciaries understand not only what they are paying, but more importantly, what they are receiving from their service providers in terms of quality, service, value and extra credit,” Kmak says.
DWC – The 401(k) Experts selects new principal; Voya Financial realigns New Jersey territories to expand distribution reach; and Ascensus names new FuturePlan president.
DWC – The 401(k) Experts has promoted Ellen Pozek to principal.
Pozek started in the retirement plan industry in 1990 and joined the DWC team in 2014. She has been responsible for the New Business/Implementation Team for the past five years.
“Ellen has long acted as our firm’s ambassador, setting the premium service tone with all new and converting plans,” says DWC’s Managing Partner Keith Clark. “Her energy and dedication to our clients and recordkeepers is fantastic.”
“I appreciate this opportunity to build on the success we have had as a team to support our investment advisory firm partners and their clients,” Pozek says. “Along with Clair Kollar and Heather Hyatt, who have recently joined our growing New Business/Implementation Team, we continue to build on our culture of excellence in communication, project planning and customer service. It is exciting to be a part of our talented DWC team, providing top-notch compliance and consulting solutions to our investment advisers and plan sponsors.”
Voya Financial Realigns New Jersey Territories to Expand Distribution Reach
Voya Financial has announced a realignment of its New Jersey territories to support broader distribution.
To support business growth and a focus on broader distribution, Chris Felago, a regional vice president of retirement sales, will be responsible for collaborating with advisers, consultants and third-party administrators (TPAs) to generate new 401(k) plan business by building key distribution relationships in the southern New Jersey and Delaware territories. He will work through all channels, including wirehouses, banks, independents and TPAs, that serve employers with small to midsize plans—up to $75 million in assets under management (AUM).
“I am excited to bring my more than two decadelong experience at Voya, which most recently was spent building a successful and profitable territory in northern New Jersey, to the southern region of the state and also Delaware,” Felago says. “I look forward to establishing loyal, long-term relationships, and friendships, with my new distribution teams within this region.”
Felago comes to the region with more than 20 years of retirement plan experience at Voya. Most recently, he spent the past 11 years covering the northern New Jersey territory building meaningful and trusting partnerships with advisers and TPAs in the region. Voya’s Small-Mid Corporate business also recently hired Gary Reznik as regional vice president of sales to cover the northern New Jersey Territory.
Felago is an alumnus of Rider University in Lawrenceville, New Jersey, and reports to Chris Ekstrom, regional sales manager of retirement services.
Ascensus Names New FuturePlan President
Ascensus has announced that Teresa Hassara will join the company as president of its FuturePlan by Ascensus line of business. She will immediately become a member of Ascensus’ Operating Committee and report directly to David Musto, president and CEO of Ascensus.
FuturePlan is a leading national retirement third-party administrator (TPA), specializing in the delivery of customized retirement plan consulting and administration services. It serves more than 51,000 plans across the United States.
“Teresa is a truly outstanding leader and individual with tremendous experience and expertise in retirement and financial services,” Musto says. “She has led and grown businesses with great success and driven transformational change to the benefit of client and company alike. It’s also clear that she shares a strong natural affinity for our core values and commitment to client delight, making her exactly the right leader to steer FuturePlan’s growth and impact on the industry.”
“I’m thrilled to be joining FuturePlan and Ascensus overall, an organization I’ve admired and respected for its client focus, operating discipline and strategic agility,” Hassara says. “FuturePlan has done a remarkable job integrating the experiences, tools and capabilities of multiple entities to create one values-driven business from many. I’m excited to be part of the team tasked with building on these successes—expanding and deepening our relationships and delivering outstanding service and value in the process.”
Hassara most recently served as head of workplace solutions for MassMutual, where she led the retirement, worksite insurance and third-party distribution businesses since 2017. She oversaw a multi-year transformation program as part of her responsibilities there, focusing on enhancing the customer experience, strengthening financial performance and improving overall organizational health.
Prior to MassMutual, Hassara served as president of TIAA’s Institutional Retirement Business and spent a significant part of her career in a number of leadership roles across several disciplines with Fidelity Investments. She earned a bachelor’s in political science from Vanderbilt University and her Master of Business Administration from The Wharton School of the University of Pennsylvania.
