Every retirement plan adviser wants to grow their business—and new clients do not typically just fall into their lap. Understanding what drives sponsor satisfaction and building your service model around those drivers—can be the keys to finding new business and growing a practice.
Built exclusively for retirement plan advisers, Wells Fargo Asset Management offers a program called The Science of Satisfaction, which packages plan sponsor survey findings into what sponsors value with actions steps to help advisers deliver. To compare and contrast with the original sponsor survey findings, Wells Fargo Asset Management recently conducted a new survey of PLANADVISER subscribers, which revealed there are disconnects between what sponsors value and the actions advisers are taking. The following are highlights from the survey findings.
To develop insight into what services advisers offer that deliver greatest plan sponsor satisfaction, PLANADVISER invited subscribers to participate. Survey responses were collected in December 2016 from 248 retirement plan adviser subscribers.
Explore the full survey results and a wide range of tools to help address service shortfalls via The Science of Satisfaction program. Visit: wellsfargofunds.com/dcio; Call: 1-800-233-8930
Wells Fargo Asset Management (WFAM) is a trade name used by the asset management businesses of Wells Fargo & Company. Wells Fargo Funds Management, LLC, a wholly owned subsidiary of Wells Fargo & Company, provides investment advisory and administrative services for Wells Fargo Funds. Other affiliates of Wells Fargo & Company provide subadvisory and other services for the funds. The funds are distributed by Wells Fargo Funds Distributor, LLC, Member FINRA, an affiliate of Wells Fargo & Company. Neither Wells Fargo Funds Management nor Wells Fargo Funds Distributor has fund customer accounts/assets, and neither provides investment advice/recommendations or acts as an investment advice fiduciary to any investor. 302113 03-17 © 2017 Wells Fargo Funds Management, LLC. All rights reserved