RESEARCH |
2021
PLANADVISER Small-Plan Services Survey
Reported by PLANADVISER
| Art by Katherine Streeter
Providers
TIAA
| DC ASSETS | |
|---|---|
| Total DC assets ($MM) | $649,073 |
| DC Assets <$5MM | 3% |
| In plans with ≤10 participants | <1% |
| In plans with >10-50 participants | 2% |
| In plans with >50–500 participants | 13% |
| In plans with >500 participants | 85% |
| PLANS | |
|---|---|
| Total DC plans | 25,652 |
| DC plans <$5MM | 74% |
| In plans with ≤10 participants | 40% |
| In plans with >10-50 participants | 25% |
| In plans with >50-500 participants | 28% |
| In plans with >500 participants | 7% |
| % serviced by Third Party Administrator | NR |
| FEE STRUCTURES | |
|---|---|
| Upfront commission (front-end load) | |
| Finder's fee | |
| Ongoing trail/commission | |
| RIA fees/Hard-dollar fees | |
| ERISA account/budget | |
| SUPPORT SERVICES FOR ADVISERS | |
|---|---|
| DC plan benchmarking | |
| Access to ERISA counsel | |
| Offers CE-eligible DC-specific training | |
| Supports Advisor Managed Accounts | |
| RELATIONSHIP MANAGEMENT (RM) TEAMS | |
|---|---|
| Average case/client load (# plans/person) | median of 12 clients/person |
| Average tenure with recordkeeper | 11 years |
| Average years of experience in retirement | 20 years |
| Dedicated RMs for NQDC plans only? | |
| Dedicated RMs for 403(b) plans only? | |
| Dedicated RMs for 457 plans only? | |
| Advisers given choice of RMs to support clients | |
| NR = Not Reported. NA = Not Applicable. |