Providers
John Hancock
DC ASSETS | |
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DC assets ($MM) | $168,272 |
In plans with ≤ 50 participants | 30% |
In plans with >50–500 participants | 30% |
In plans with >500 participants | 40% |
PLANS | |
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Total DC plans | 48,962 |
% serviced by Third Party Administrator | 80% |
FEE STRUCTURES | |
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Upfront commission (front-end load) | |
Finder's fee | |
Ongoing trail/commission | |
RIA fees/Hard-dollar fees | |
ERISA account/budget |
SUPPORT SERVICES FOR ADVISERS | |
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DC plan benchmarking | |
Access to ERISA counsel | |
Offers CE-eligible DC-specific training | |
Supports Advisor Managed Accounts |
RELATIONSHIP MANAGEMENT (RM) TEAMS | |
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Average case/client load (# plans/person) | Varies* |
Average tenure with recordkeeper | Varies* |
Average years of experience in retirement | Varies* |
Dedicated RMs for NQDC plans only? | |
Dedicated RMs for 403(b) plans only? | |
Dedicated RMs for 457 plans only? | |
Advisers given choice of RMs to support clients |
NR = Not Reported. NA = Not Applicable. |
*John Hancock's service metrics vary by plan size. For example, average client load among employees servicing small plans is roughly 70 clients/person and these employees have, on average, 6 years of experience. However, client load for larger plans is lower (10 per person) and experience is higher (i.e., 18 years). |