RESEARCH |
2014
Retirement Plan Adviser Survey
Stacking Up
Reported by PLANADVISER
| Art by Christian Northeast
Providers
ADP Retirement Services
| Qualified plan adviser votes | 140 |
| Overall perception among plan advisers | |||
|---|---|---|---|
| Very favorable | 7.0% | ||
| Somewhat favorable | 23.4% | ||
| Not favorable | 53.3% | ||
| No opinion | 16.4% | ||
| Plan adviser experience with provider | |||
|---|---|---|---|
| Worked with many times | 21.1% | ||
| Worked with a few times | 38.0% | ||
| Worked with once | 16.5% | ||
| Never worked with | 24.5% | ||
| Top 10 service categories | |||
|---|---|---|---|
| 1 Overall service to micro plans | 12 votes | ||
| 2 Plan participant support | 6 votes | ||
| 3 Adviser sales/marketing support | 3 votes | ||
| 3 Participant education materials | 3 votes | ||
| 3 Plan sponsor education materials | 3 votes | ||
| 3 Fee structure for advisers | 3 votes | ||
| 3 Overall service to small plans | 3 votes | ||
| 3 Adviser support post-sale | 3 votes | ||
| 3 Best value for price | 3 votes | ||
| 10 Supporting materials | 2 votes | ||