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Benchmarking a plan against comparable ones gives you a true indicator of succe
Benchmarking a single retirement plan to industry averages can be useful, but it also can be like comparing boutiques to supermalls; averages can be deceiving if you do not winnow out the differences attributable to plan size. For example, segmenting the results of PLANSPONSOR’s 2008 DC Survey into plan sizes finds, some things—such as participation rates (all sizes in the low to mid-70% range)—show negligible differences among plan size, but other data vary significantly.
No difference is more striking than the adoption of automatic enrollment. Overall, the feature enjoyed an uptick across all plan sizes (to 29.8%), but the numbers vary widely according to plan size. The percentage is notably higher (45% have adopted) at plans with more than $200 million in assets, but only about a third as prevalent among micro plans, those with less than $5 million in assets. Default investments for automatic enrollment also vary: While stable value and money market funds do not enjoy qualified default investment alternative protections, a full third of micro plans still use either as their plan default, nearly twice as often as small plans (those with up to $50 million in assets), and five times more likely than among the largest programs.
Participant eligibility is another point of variance: The majority (67.8%) of large plans allow employees to participate in the plan immediately upon hire but, in micro and small plans, that is not the case (17.2% and 28.0%, respectively). Particularly in micro plans, it is much more common to make employees wait six or more months to join (49.1%)—only 6.4% of large plans require that long.
Large and mid-size plans also were more likely to have an investment policy statement (IPS) (85.6% and 87.6%, respectively) than small (77.3%) and micro plans (51.3%). Micro plans were less likely to have an investment committee (only 55.5% did), while that is rare among other plans sizes (only 18% of small, 7.4% of mid-size, and 9.1% of large plans do not have a committee). Moreover, at least on a self-reported basis, the larger the plan, the more likely the plan sponsor is to be vigilant about monitoring compliance with that document.
When it comes to an understanding of plan expenses, one-quarter (25.7%) of micro plans admitted that they did not know the approximate average expense ratio of the plan investment options. Just 14.7% of small plans, and 7.9% and 7.3% of mid-size and large plans, respectively, said they did not know that expense ratio.
One area of consistency among plan sponsors of all sizes: the focus list of priorities when selecting a DC plan provider. Regardless of plan size, “quality of service to participants’ was ranked most important, followed by “quality of service to plan sponsor.’ However, after that, there are some differences among plan sizes: Both mid and large plans say “reasonableness of fees’ is third, while that criterion doesn’t appear in the top five priorities for the small and micro plans.
While some differences among plan sizes might be predictable, others are not. Regardless, this information can help you determine more accurately whether your clients’ plans are hitting the mark—and what prospects might be in need of your attention.—Ellie Behling
Overall | Micro | Small | Mid | Large | |
Quality of service to participants | 6.65 | 6.60 | 6.65 | 6.74 | 6.67 |
Quality of service to plan sponsor | 6.50 | 6.49 | 6.50 | 6.55 | 6.48 |
Investment performance | 6.38 | 6.49 | 6.40 | 6.29 | 6.09 |
Financial strength | 6.27 | 6.33 | 6.28 | 6.26 | 6.12 |
Variety of investment options | 6.17 | 6.21 | 6.21 | 6.20 | 5.91 |
Reasonableness of fees | 6.16 | 6.13 | 6.09 | 6.34 | 6.21 |
Provider's Web site | 6.10 | 6.05 | 6.09 | 6.21 | 6.15 |
Transparency of fees | 5.85 | 5.76 | 5.77 | 6.07 | 6.02 |
Market image/reputation | 5.76 | 5.76 | 5.77 | 5.78 | 5.71 |
Industry knowledge of account managers | 5.73 | 5.69 | 5.76 | 5.76 | 5.69 |
Industry knowledge of vendor's sales force | 5.41 | 5.52 | 5.45 | 5.30 | 5.18 |
Recognizable "brand name" funds | 5.36 | 5.45 | 5.41 | 5.28 | 5.06 |
Overall | Micro | Small | Mid | Large | |
Annually | 29.0% | 35.2% | 30.0% | 18.8% | 20.2% |
Every 1-3 years | 28.4% | 29.8% | 39.3% | 26.7% | 22.2% |
Every 3-5 years | 22.8% | 14.9% | 23.3% | 31.6% | 33.9% |
Every 5+ years | 10.8% | 6.1% | 10.4% | 16.4% | 18.3% |
Never | 9.1% | 14.0% | 6.0% | 6.5% | 5.4% |
Overall | Micro | Small | Mid | Large | |
Annually | 71.4% | 61.4% | 76.3% | 78.9% | 76.9% |
Every 1-3 years | 17.4% | 21.7% | 15.3% | 14.4% | 14.9% |
Every 3-5 years | 5.0% | 6.0% | 4.4% | 3.8% | 5.1% |
Every 5+ years | 1.7% | 2.4% | 1.1% | 1.7% | 1.3% |
Never | 4.6% | 8.6% | 3.0% | 1.2% | 1.8% |
Overall | Micro | Small | Mid | Large | |
Average | 73.8 | 71.9 | 75.3 | 73.9 | 74.7 |
Median | 80 | 78 | 80 | 80 | 80 |
Overall | Micro | Small | Mid | Large | |
Immediately upon hire | 33.1% | 17.2% | 28.0% | 51.5% | 67.8% |
Within 3 months | 25.3% | 20.8% | 29.4% | 30.9% | 21.6% |
After 4 to 6 months | 10.5% | 12.9% | 12.6% | 5.6% | 4.1% |
After more than 6 months | 31.2% | 49.1% | 30.1% | 12.1% | 6.4% |
Overall | Micro | Small | Mid | Large | |
Yes | 29.8% | 15.6% | 33.6% | 41.9% | 45.4% |
No | 70.2% | 84.4% | 66.4% | 58.1% | 54.6% |
Overall | Micro | Small | Mid | Large | |
Stable value fund/GIC | 9.2% | 15.8% | 11.0% | 5.1% | 5.1% |
Target-date fund | 44.3% | 24.8% | 38.8% | 54.6% | 58.3% |
Risk-based lifecycle fund | 14.1% | 5.6% | 17.3% | 11.9% | 16.4% |
Company stock | 0.2% | 0.4% | 0.4% | 0.0% | 0.0% |
Balanced fund | 15.6% | 17.9% | 15.9% | 16.7% | 12.5% |
Managed account | 5.0% | 9.4% | 4.2% | 4.8% | 3.3% |
Money market fund | 5.7% | 17.9% | 5.3% | 2.4% | 0.9% |
Other (please specify) | 5.9% | 8.1% | 7.1% | 4.4% | 3.6% |
Overall | Micro | Small | Mid | Large | |
Yes | 13.6% | 6.7% | 12.6% | 22.2% | 25.4% |
No | 86.4% | 93.3% | 87.4% | 77.8% | 74.6% |
Overall | Micro | Small | Mid | Large | |
Yes (internal employees only) | 55.6% | 35.8% | 63.5% | 69.5% | 71.0% |
Yes (includes non-employees) | 15.8% | 8.7% | 18.5% | 23.1% | 19.9% |
No investment committee for DC plan | 28.6% | 55.5% | 18.0% | 7.4% | 9.1% |
Overall | Micro | Small | Mid | Large | |
Yes | 71.0% | 51.7% | 77.3% | 87.6% | 85.6% |
No | 29.0% | 48.3% | 22.7% | 12.4% | 14.4% |
Overall | Micro | Small | Mid | Large | |
Very vigilant | 51.9% | 41.1% | 49.3% | 60.0% | 64.9% |
Somewhat vigilant, rely on vendors | 42.6% | 49.0% | 45.2% | 37.1% | 33.1% |
Not very vigilant | 4.7% | 7.9% | 4.8% | 2.7% | 1.8% |
Not concerned | 0.8% | 2.0% | 0.7% | 0.2% | 0.2% |
Overall | Micro | Small | Mid | Large | |
Average | 18.8 | 19.2 | 18.5 | 17.6 | 19.6 |
Median | 16 | 16 | 17 | 16 | 15 |
Overall | Micro | Small | Mid | Large | |
Quarterly | 31.1% | 11.8% | 31.2% | 54.3% | 57.2% |
Twice a year | 16.0% | 12.2% | 20.6% | 18.9% | 12.0% |
Annually | 37.5% | 49.1% | 39.2% | 20.7% | 20.6% |
Every 1-3 years | 8.3% | 14.0% | 5.3% | 4.1% | 6.0% |
Every 3+ years | 1.9% | 3.1% | 1.4% | 0.4% | 1.8% |
Never | 3.3% | 7.6% | 0.9% | 0.7% | 0.7% |
Other (please specify) | 1.6% | 2.1% | 1.4% | 0.9% | 1.8% |
Overall | Micro | Small | Mid | Large | |
Less than .25% (<25 bps) | 13.3% | 16.8% | 10.4% | 10.4% | 15.3% |
.25-.50% (25-50 bps) | 18.9% | 14.8% | 18.6% | 19.1% | 28.6% |
.51-.75% (51-75 bps) | 17.4% | 9.2% | 15.7% | 27.4% | 29.8% |
.76%-1% (76-100 bps) | 21.1% | 15.6% | 25.0% | 29.1% | 16.5% |
1%-1.5% (101-150 bps) | 11.4% | 15.2% | 14.3% | 5.6% | 2.0% |
1.6%-2.0% (160-200 bps) | 1.2% | 2.2% | 0.8% | 0.5% | 0.5% |
2.1%-2.5% (210-250 bps) | 0.4% | 0.5% | 0.6% | 0.0% | 0.0% |
More than 2.5% (More than 250 bps) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Don't know | 16.3% | 25.7% | 14.7% | 7.9% | 7.3% |
Overall | Micro | Small | Mid | Large | |
Mutual funds | 88.2% | 85.2% | 88.9% | 93.8% | 88.6% |
Separate account | 15.0% | 11.9% | 14.7% | 12.0% | 25.8% |
Managed account | 23.6% | 23.6% | 24.9% | 21.0% | 23.0% |
Commingled pool | 6.2% | 4.4% | 2.8% | 6.4% | 18.2% |
Collective trust | 9.7% | 2.5% | 6.6% | 18.0% | 25.1% |
Other | 3.9% | 2.3% | 3.2% | 5.5% | 7.6% |
Employer stock | 9.5% | 1.2% | 3.8% | 14.6% | 36.2% |
Self-directed brokerage | 15.2% | 6.2% | 13.4% | 26.4% | 28.8% |
Real estate | 13.3% | 11.5% | 15.9% | 14.0% | 10.9% |
Alternative investments* | 1.8% | 1.9% | 1.6% | 1.5% | 2.2% |
Target-date funds | 39.9% | 24.3% | 42.2% | 52.0% | 58.4% |
Risk-based lifestyle funds | 22.2% | 16.6% | 25.5% | 24.8% | 24.5% |
Managed accounts | 20.7% | 19.5% | 21.8% | 18.4% | 23.0% |
ETFs | 1.0% | 1.2% | 0.8% | 0.9% | 0.9% |
None of the above | 29.5% | 49.4% | 24.8% | 14.7% | 9.3% |
*Hedge funds, venture capital, private equity
Overall | Micro | Small | Mid | Large | |
Target-date funds—from one firm | 45.2% | 31.3% | 46.3% | 52.4% | 57.7% |
Target-date funds—from multiple firms | 21.7% | 18.8% | 22.8% | 26.8% | 20.1% |
Don't know | 34.4% | 50.7% | 32.3% | 22.8% | 23.9% |
Overall | Micro | Small | Mid | Large | |
Yes | 58.2% | 49.3% | 60.2% | 63.5% | 62.6% |
No | 3.9% | 2.7% | 3.1% | 5.5% | 5.6% |
Not sure | 37.9% | 48.0% | 36.7% | 31.0% | 31.9% |
Overall | Micro | Small | Mid | Large | |
Yes | 60.5% | 56.9% | 59.1% | 64.4% | 63.9% |
No | 39.5% | 43.1% | 40.9% | 35.6% | 36.1 |
Overall | Micro | Small | Mid | Large | |
Yes | 72.8% | 63.7% | 77.0% | 77.0% | 76.8% |
No | 27.2% | 36.3% | 23.0% | 23.0% | 23.2% |
Overall | Micro | Small | Mid | Large | |
More than 100% of 6% of salary | 5.4% | 6.5% | 4.4% | 4.9% | 6.0% |
100% match on 6% of salary contributed | 9.6% | 9.1% | 7.0% | 11.2% | 15.1% |
Between 51%-99% of 6% of salary | 25.7% | 19.9% | 25.2% | 27.1% | 36.9% |
50% match on 6% of salary contributed* | 28.5% | 29.4% | 29.3% | 29.7% | 23.7% |
Less than 50% of 6% of salary | 30.8% | 35.1% | 34.1% | 27.1% | 18.2% |
*effective 3%
Overall | Micro | Small | Mid | Large | |
Immediately on enrollment | 29.6% | 25.7% | 26.4% | 36.9% | 37.3% |
6 months | 0.9% | 1.3% | 0.8% | 0.8% | 0.4% |
1 year | 5.6% | 5.6% | 4.3% | 6.0% | 8.0% |
2 years | 3.3% | 2.4% | 2.7% | 4.2% | 5.7% |
3 years | 12.9% | 9.1% | 12.5% | 15.2% | 19.3% |
4 years | 4.0% | 2.7% | 4.7% | 4.2% | 4.4% |
5 years | 25.3% | 28.5% | 26.8% | 21.3% | 19.1% |
After more than 5 years | 18.5% | 24.8% | 21.7% | 11.3% | 5.8% |
Overall | Micro | Small | Mid | Large | |
Yes | 61.2% | 65.5% | 63.1% | 55.3% | 51.8% |
No | 38.8% | 34.5% | 36.9% | 44.7% | 48.2% |
Overall | Micro | Small | Mid | Large | |
No | 28.8% | 25.2% | 24.7% | 36.9% | 39.7% |
Yes, through a financial planner/adviser | 26.7% | 35.9% | 30.0% | 14.6% | 8.5% |
Yes, through a third party | 9.5% | 5.4% | 6.8% | 11.5% | 23.8% |
Yes, through our DC provider | 31.6% | 30.4% | 35.0% | 34.3% | 24.1% |
Yes, through another source | 3.3% | 3.1% | 3.6% | 2.7% | 3.8% |
Overall | Micro | Small | Mid | Large | |
Yes, loan provision included | 78.4% | 70.5% | 79.6% | 86.6% | 87.6% |
Yes, hardship withdrawal provision included | 74.4% | 65.9% | 75.8% | 85.4% | 82.4% |
No | 37.9% | 48.0% | 36.7% | 31.0% | 31.9% |
Methodology
In July and August 2008, approximately 35,136 survey questionnaires were sent to defined contribution (DC) plan sponsors from the PLANSPONSOR magazine database, as well as client lists supplied by DC providers; 5.973 total usable responses were received by the close of the survey on September 10, 2008. Market segments are defined as follows: micro (<$5MM), small ($5MM-$50MM), mid (>$50MM-$200MM), and large (>$200MM).
Illustration by Jonathon Rosen