Retirement Plan Clients Can Learn From Financial Audits

Auditors "can provide feedback on the effectiveness of, and suggestions for improving, processes and controls in place related to fiduciary responsibilities and efficient and effective plan operations,” said James Haubrock, with the American Institute of Certified Public Accountants.

The Employee Benefits Security Administration of the Department of Labor has asked the 2019 Advisory Council on Employee Welfare and Pension Benefit Plans (ERISA Advisory Council) to seek out ways through which the audits of employee benefit plans required under Section 103 of the Employee Retirement Income Security Act (ERISA) and the regulations promulgated thereunder could enhance the safety of the plan’s assets, the effectiveness of the plan in satisfying its purpose, the efficiency of the plan’s operations, and the plan’s compliance with ERISA, the Internal Revenue Code, and other applicable laws.

The focus of the current inquiry is on increasing the knowledge and understanding of the plan administrators that procure financial statement audit services and on improving the procedures that such plan administrators implement in selecting an auditor, preparing for the audit, communicating with the auditor before, during, and after the audit, and adopting changes in the plan’s documentation, operations, policies, or procedures based on the results of the audit. In its request to the Council, the DOL raised concerns about the “commoditization” of plan financial statement audits, in that plan administrators were not sufficiently availing themselves of the audit process to re-examine inputs provided to the auditors, to take advantage of the routine operational discipline that a proper annual audit process should encourage, or to learn about improvements in the plan’s documentation, operations, policies, or procedures that could arise from a robust audit engagement.

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During a hearing on June 25, James Haubrock, CPA, chair of the Executive Committee of the American Institute of Certified Public Accountants (AICPA) Employee Benefit Plan Audit Quality Center (EBPAQC), testified about how the audit process can help plan administrators fulfill their fiduciary responsibilities by providing an opportunity and discipline to demonstrate due diligence by reviewing and enhancing plan governance, operations, records, internal control, compliance and reporting. He said by actively participating in the audit process, plan administrators are better able to make proper assertions relevant to the amounts, transactions and disclosures reported in the plan’s financial statements.

“The audit process provides an opportunity and discipline for the plan administrator to demonstrate due diligence by reviewing and enhancing matters relating to plan governance, operations, records, internal control, compliance, and reporting. The plan administrator’s fiduciary responsibilities include plan administration functions such as maintaining the financial books and records of the plan, and to file a complete and accurate annual return/report for the plan on a timely basis. The auditor can provide feedback on the effectiveness of and suggestions for improving processes and controls in place related to fiduciary responsibilities and efficient and effective plan operations,” Haubrock stated.

He explained that to gain an understanding of the plan and its environment and assess audit risk, the plan auditor generally reviews plan committee minutes and other documentation. Discussions with the plan auditor about the review of this documentation can provide the plan administrator with valuable information about potential deficiencies and risks in the oversight process.

In addition, if the auditor identifies any instances where the plan is not operating in accordance with the plan document, that information should be communicated to the appropriate parties. The plan auditor also will check to see that those operational errors identified have been corrected, Haubrock said.

According to Haubrock, an important responsibility is maintaining the financial books and records of the plan, including ensuring contracts, policies and agreements, and other relevant documents are up-to-date and any amendments are approved and adopted; plan records are properly maintained and they are current, complete and accurate; and the sum of individual participant accounts from the recordkeeper are reconciled to trustee/custodian’s trust statements. The audit process can help the plan administrator address all of these areas.

“The auditor is required to obtain an understanding of the plan and its environment, including the plan’s internal control. As such, the auditor may identify areas where enhancements should be made to control policies and procedures. For example, the auditor may suggest appropriate controls related to valuing and reporting hard-to-value investments. The auditor is required to communicate significant deficiencies and material weaknesses in internal control, and may make suggestions for improvement,” Haubrock stated.

He added that auditors can assist plan administrators in understanding parties-in-interest and the related rules, which may help them avoid entering into prohibited transactions.

The ERISA Advisory Council intends to complement its 2010 Report on Employee Benefit Plan Auditing and Financial Reporting Models, the focus of which was on the auditors and the quality of the audits being performed.  At that time, the Council found there were significant problems with retirement plan audit quality, auditor quality, or both. It recommended that the Department of Labor (DOL) should require plan administrators to identify on the Form 5500, or other annual report, whether or not the plan auditor is a member of the AICPA EBPAQC; and the DOL should establish a fiduciary safe harbor in the initial selection of plan auditors who are members of the AICPA EBPAQC.

Annuities Are Potentially More Useful Today Than Ever

Anxiety about turning DC plan assets into a “lifetime retirement paycheck” in such a low-rate environment is keeping aging Americans in the workforce—including many who very likely have enough money saved to retire comfortably and don’t want to keep working.

David Lau, founder and CEO of DPL Financial Partners, a firm that bills itself as a commission-free insurance network for retirement plan and wealth management fiduciaries, uses a personal story to explain the source of his deep interest in the topics of income insurance and annuities.

“Watching my father’s experience during his late career really drove me to become interested in annuities,” Lau says. “My dad was a successful professional who by the end of his career clearly had enough assets saved for retirement, but he kept working for five or six years after the traditional retirement age.”

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Lau and his other family members assumed their father simply liked to work and would never hang it up willingly. In reality, Lau’s father choose to keep working because he thought he had to.

According to Lau, his father’s long-term financial adviser had very little knowledge about—and thus very little help to give with—the decumulation phase of retirement and wealth planning. As a result, Lau says, his father was not presented with the clear and compelling evidence that he had amassed enough wealth to retire comfortably. There were no retirement income projections being given, no estimations of future living expenses, and no distinctions being made between discretionary and required income.

“As soon as I had the chance to sit down with my dad and his adviser and ask about the retirement paycheck, I could see immediately that the adviser had a totally lackadaisical approach when it came to planning for spending in retirement,” Lau recalls. “The best he could say was, ‘We’ll figure it out as we go along.’ Hearing this, we went out and found my dad a new adviser that was focused on real retirement planning. My father is now happily retired, and his only regret is that he hadn’t found this support sooner.”

With this anecdote in mind, Lau’s firm recently fielded a survey of some 200 advisers, the vast majority of them being fully independent registered investment advisers (RIAs). The goal was to learn more about what RIAs are doing in terms of serving and educating their clients on the retirement income topic. Do they discuss longevity? Annuitization? Expenses in retirement?

The results are compiled in a report that shows quite a divergence in the RIA industry in this matter. Very roughly speaking, about half of firms appear to be plugged into the “decumulation challenge” and are actively supporting clients when it comes to spending down their assets.

“When you look at the fact that bond returns are still so low relative to earlier periods when it was easy to just clip coupons as your retirement income strategy, this really puts the pressure on advisers to gain skills and knowledge in this area,” Lau says. “There are still so many advisers out there that cannot or simply do not discuss sequence of returns risk in a sophisticated way, for example. They don’t help their clients map out things like discretionary spending in retirement versus mandatory spending. The approach taken by many advisers is just too casual.”

Sampling some of the survey data points, Lau points out that 79% of RIAs say “predicable income” is more important to their retirement-focused clients than “asset growth.” Similarly, 70% of RIAs say these clients “value the certainty of not running out of money” over “achieving a certain retirement lifestyle.”

It is perhaps surprising to see, then, that only 14% of RIAs say their clients strongly like or somewhat like annuities, while more than quarter (27%) of RIAs “aren’t sure” what their clients think.

“These are disappointing figures to see, but they make sense given the fact that so many advisers aren’t talking about annuities with their clients,” Lau says. “Retirement savers are left with inaccurate biases about annuities.”

According to the survey, only 52% of advisers say they look to fund essential projected expenses differently than discretionary expenses. Further, the majority of advisers report generating retirement income for their client’s through a bucketing strategy or through advising them on safe withdrawal rates.

“In our opinion, bucketing is highly inefficient, given the returns on cash right now are almost nothing,” Lau says. “On the other hand, safe withdrawal rates are either going to leave wealth on the table or they are going to cause the retiree to run out of money. On the other hand, in the last decade, there has been a large amount of academic research focused on annuities and how to best use them in individual retirement planning. Thanks to this research, our survey shows, today 84% of advisers are aware that annuities can generate income more efficiently than traditional fixed-income investing. This shows RIAs are familiar with the current academic thinking about how to fund retirement, but the client understanding is just not there yet.”

If advisers could take one action based on these results, Lau says, it could be to ensure that clients understand just how diverse the annuity product set actually is. In particular, he encourages advisers to educate their clients about the fact that single premium immediate annuities (SPIAs)—the classic annuity structure people commonly think of, in which the full cash value of the annuitized portfolio is given to the insurer up front—represents only about 4% of the annuity marketplace.

“In reality, where the bulk of income generated out of annuities is coming from is out of variable annuities, or increasingly, fixed annuities,” Lau says. “With this approach, the income is in fact paid out through a rider, which means that the annuitized assets retain a cash value for the retiree, which depletes slowly over time in direct relation to the amount of income that has been paid to the individual. I think that better understanding about this fact will really drive greater use of annuities, because it is the immediate loss of control using SPIAs that makes people hesitant to annuitize.”

Notably, first quarter 2019 fixed annuity sales were $38 billion, a 38% increase compared with first quarter 2018, according to LIMRA Secure Retirement Institute (LIMRA SRI). As the First Quarter 2019 U.S. Retail Annuity Sales Survey shows, fixed annuity sales have outperformed variable annuity sales in 11 of the last 13 quarters. Overall, according to the survey report, U.S. annuity sales were $60.8 billion. This is an increase of 17% from the first quarter 2018 results.

Todd Giesing, annuity research director, points out that this is the highest first quarter for total annuity sales going back a decade.

“This is the strongest start for fixed annuities ever,” he says. “The uptick in fixed annuity sales continued the momentum fixed annuities experienced in 2018, and was bolstered by recent volatile equity markets, which had investors seeking solutions with guarantees.”

Giesing suggests the significant turbulence in the equity markets experienced in the fourth quarter of 2018 “really sparked a flight to safety.”

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