RESEARCH |
2021
PLANADVISER Small-Plan Services Survey
Reported by PLANADVISER
| Art by Katherine Streeter
Providers
Bank of America Corporation
| DC ASSETS | |
|---|---|
| Total DC assets ($MM) | $268,648 |
| DC Assets <$5MM | <1% |
| In plans with ≤10 participants | <1% |
| In plans with >10-50 participants | 1% |
| In plans with >50–500 participants | 5% |
| In plans with >500 participants | 94% |
| PLANS | |
|---|---|
| Total DC plans | 1,114 |
| DC plans <$5MM | 16% |
| In plans with ≤10 participants | 9% |
| In plans with >10-50 participants | 15% |
| In plans with >50-500 participants | 45% |
| In plans with >500 participants | 31% |
| % serviced by Third Party Administrator | 0 |
| FEE STRUCTURES | |
|---|---|
| Upfront commission (front-end load) | |
| Finder's fee | |
| Ongoing trail/commission | |
| RIA fees/Hard-dollar fees | |
| ERISA account/budget | |
| SUPPORT SERVICES FOR ADVISERS | |
|---|---|
| DC plan benchmarking | |
| Access to ERISA counsel | |
| Offers CE-eligible DC-specific training | |
| Supports Advisor Managed Accounts | |
| RELATIONSHIP MANAGEMENT (RM) TEAMS | |
|---|---|
| Average case/client load (# plans/person) | Varies† |
| Average tenure with recordkeeper | Varies‡ |
| Average years of experience in retirement | Varies§ |
| Dedicated RMs for NQDC plans only? | |
| Dedicated RMs for 403(b) plans only? | |
| Dedicated RMs for 457 plans only? | |
| Advisers given choice of RMs to support clients | |
| NR = Not Reported. NA = Not Applicable. |
| †Each Client Relationship Manager and Communications Consultant have an average of 5 – 8 clients. Client Service Managers have on average 10 – 12 clients. |
| ‡Client Relationship Manager: 17 years. Client Service Manager: 14 years: Communications Consultant: 11 years |
| §Client Relationship Manager: 25 years. Client Service Manager: 18 years: Communications Consultant: 10 years |