2021
PLANADVISER Small-Plan Services Survey

Providers

Providers

AIG Retirement Services

DC ASSETS
Total DC assets ($MM) $80,853
DC Assets <$5MM17%
In plans with ≤10 participants5%
In plans with >10-50 participants8%
In plans with >50–500 participants 27%
In plans with >500 participants 60%
PLANS
Total DC plans24,324
DC plans <$5MM92%
In plans with ≤10 participants54%
In plans with >10-50 participants28%
In plans with >50-500 participants15%
In plans with >500 participants3%
% serviced by Third Party Administrator30%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)12 – 15
Average tenure with recordkeeper8
Average years of experience in retirement15-18
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.