RESEARCH | February 22, 2013

2013
Micro Plan Survey

As small businesses are the main employer of Americans, so
are micro plans—those holding less than $5 million in assets—the most common
retirement plan size.

Reported by PLANADVISER

Top 10 Providers

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Top 10 Providers

Total number of micro plan responses
1	Ascensus	211
2	CPI Qualified Plan Consultants Inc.	198
3	The OneAmerica Companies	151
4	Fidelity Investments	145
5	ADP Retirement Services	94
6	Great-West Retirement Services	85
7	Principal Financial Group	80
8	Transamerica Retirement Services	77
9	BB&T Retirement and Institutional Services	60
9	Retirement Alliance (RAI)	60

Micro clients using financial advisers
1	DailyAccess Corp.	100.0%
2	CPI Qualified Plan Consultants Inc.	86.2%
3	Transamerica Retirement Services	84.4%
4	John Hancock Retirement Plan Services	83.8%
5	The Newport Group	80.0%
6	Lincoln Financial Group	78.8%
7	Ascensus	78.1%
8	MassMutual Financial Group	75.7%
9	Mutual of Omaha	75.6%
10	Great-West Retirement Services	75.3%

Micro clients with 7-plus-year relationships
1	TIAA-CREF	89.8%
2	BMO Institutional Trust Services	80.0%
3	American Trust & Savings Bank	74.2%
4	MassMutual Financial Group	73.0%
5	Guardian Group Pensions	70.6%
6	ING U.S. Retirement	63.5%
7	Correll Co.	62.1%
8	Principal Financial Group	57.0%
9	MBM Advisors Inc.	51.5%
10	Lincoln Financial Group	50.0%

Micro clients with average expense ratio <0.75%
1	Correll Co.	83.3%
2	TIAA-CREF	81.3%
3	American Trust & Savings Bank	78.6%
4	Fidelity Investments	66.7%
5	CPI Qualified Plan Consultants Inc.	59.5%
6	MBM Advisors Inc.	58.3%
7	Ascensus	56.0%
8	Lincoln Financial Group	55.6%
9	Mutual of Omaha	54.5%
10	The Newport Group	52.9%

Average micro plan client participation rate
1	BMO Institutional Trust Services	81.9%
2	ING U.S. Retirement	80.6%
3	Retirement Alliance (RAI)	78.8%
4	TIAA-CREF	78.1%
5	Mutual of Omaha	77.2%
6	American Trust & Savings Bank	76.8%
7	John Hancock Retirement Plan Services	75.0%
8	MassMutual Financial Group	74.7%
9	Fidelity Investments	73.5%
10	Principal Financial Group	71.8%

Average % of micro plan participants maximizing match
1	TIAA-CREF	83.7%
2	Retirement Alliance (RAI)	75.8%
3	The Hartford	75.4%
4	MassMutual Financial Group	75.0%
5	American Trust & Savings Bank	74.4%
6	The Newport Group	74.1%
7	Principal Financial Group	72.7%
8	The OneAmerica Companies	70.1%
9	BMO Institutional Trust Services	69.6%
10	ING U.S. Retirement	69.3%

Micro clients “extremely likely” to recommend provider
1	DailyAccess Corp.	91.2%
2	BOK Financial Services	88.6%
3	Correll Co.	86.7%
4	American Trust & Savings Bank	84.4%
5	CPI Qualified Plan Consultants Inc.	83.8%
6	Ascensus	83.4%
7	BB&T Retirement and Institutional Services	83.3%
7	BMO Institutional Trust Services	83.3%
9	The OneAmerica Companies	82.1%
10	Transamerica Retirement Services	80.5%

Micro clients comfortable with provider’s fee disclosure
1	BOK Financial Services	96.9%
2	Correll Co.	96.4%
3	MBM Advisors Inc.	93.9%
4	BMO Institutional Trust Services	92.6%
5	MassMutual Financial Group	91.4%
6	The Newport Group	90.9%
7	American Trust & Savings Bank	90.6%
7	DailyAccess Corp.	90.6%
9	Transamerica Retirement Services	90.4%
10	The OneAmerica Companies	88.9%