2019 RPAY – Oswald Financial, Inc.

Oswald Financial, in Cleveland, was founded in 1999, when there were virtually no retirement plan specialists. “From the beginning, and throughout the growth of our practice, the focus on maximizing participation and retirement readiness, as well as success through plan design, have been at the forefront,” David Kulchar says.

Oswald aims to customize its services for each client. One service it believes distinguishes it from competitors is the customized education programs it creates in-house.

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“Because our in-house education specialists and wealth managers are available in a group capacity, as well as one-on-one, and have the resources to accommodate unique employer demographics, we are truly able to develop and maintain strong relationships for the participants’ full financial wellness journey—all the way to transitioning to retirement and beyond—to ensure that employees stay on track,” the firm reports. “We are proud to say we make our group and individual services available to every single participant.”

To engage participants and reach those who may not work at a desk, Oswald Financial creates videos about retirement topics every month, available online, that participants can access from anywhere.

To improve participants’ retirement readiness, the firm persistently advocates for adding automatic enrollment and automatic escalation and tracking replacement ratios. With an eye toward helping plan sponsor clients manage their fiduciary responsibilities, Oswald will serve as either a 3(21) or 3(38) fiduciary and also offers fiduciary training to plan committees.

Further, the practice embraces new developments in the industry, educating its advisers, staff and clients about health savings accounts (HSAs), student loan repayment programs, Roth 401(k)s and in-plan annuities.

2019 RPAY – Plante Moran Financial Advisors

Plante Moran Financial Services’ culture and philosophy is ultimately rooted in helping participants retire successfully: “We care about our clients. We care about our work. We care about our families and our communities, and we care about each other,” says Susan Shoemaker, partner and Employee Retirement Income Security Act (ERISA) retirement plan investment consultant.

The practice, with offices in Southfield, Michigan, has been around for more than 25 years. “The team that serves it is passionate about not only helping plan sponsors meet their fiduciary responsibilities, but also ensuring that staff have a thorough understanding of retirement plans and are able to make decisions that help clients have a retirement they’ll enjoy,” she says. “The team is humbled by the opportunity to help people with such an important aspect of their lives.”

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Plante Moran’s approach to servicing clients is built with a focus on three key areas: 1) objective, unbiased expertise; 2) decisionmaking with clients’ and participants’ best interests in mind; and 3) complete transparency in everything the firm does and every discussion it has. The practice is part of a larger entity, which means the plan advisers can leverage resources including research analysts, tax advisers, employee benefit consultants and ERISA attorneys to ensure that clients have the support they need when they need it. “Our service model is more than a business philosophy—it’s how we promote sustainable financial wellness, educate the client and earn its trust,” Shoemaker says.

Plante Moran offers educational meetings and financial webinars on a wide variety of topics, including Social Security and Medicare, getting ready for retirement, saving for college, tax planning, estate planning and the pros and cons of Roth accounts.

Within the next five years, Plante Moran aims to double its practice size and emphasize increasing its industry involvement and developing its staff.

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