West’s responsibilities include leading client service efforts within the Twin Cities region while working to optimize the value of employee benefit programs. She now reports to Matt Kronbach, Mercer’s health and benefits Minneapolis office leader.
Before moving to the Minneapolis office, West worked as health and benefits principal out of the firm’s Chicago office. She serves as a member of Mercer’s National Health Reform Work Group and is co-founder of Mercer’s Large Client Team Networking Group, which services the firm’s largest health and benefits clients nationally.
West holds a bachelor’s degree in philosophy from Colgate University. She also earned a master’s degree in business administration from the University of Chicago, with concentrations in strategy and finance.