MassMutual Opens Phoenix Branch

Massachusetts Mutual Life Insurance Company (MassMutual) opened a branch in Phoenix, Arizona, establishing the company’s first corporate office in the western United States.


MassMutual plans to hire about 400 people at the Phoenix location by the end of next year. A variety of professional financial services roles will be offered in the areas of customer service, sales, operations, underwriting, claims and technology.

Michael Fanning, executive vice president and head of the firm’s U.S. insurance business, said the new location will enable MassMutual to better serve all of its U.S. policyholders while further mitigating operational risks.

Elaine Sarsynski, executive vice president and head of the company’s retirement services business, said MassMutual will have the advantage of building on an existing Phoenix-based employee retirement plan team recently acquired from The Hartford. 

In addition to the new corporate presence, MassMutual has worked in the greater Phoenix area since 1953 through its Scottsdale-based field office, MassMutual Arizona.