Hancock Beefs Up TPA Services Team

John Hancock Retirement Plan Services has added two senior officers dedicated to relationships with TPAs and realigned seven regional marketing directors to more closely work with the TPA Services team.

The move signals a strengthened commitment to 401(k) third party administrator firms (TPAs) by the firm, according to a press release. “TPAs are extremely important business partners, and by expanding this team, we are in a better position to help them grow their businesses,” said George Revoir, Senior Vice President of John Hancock RPS. “By providing them with more support and sharing our expertise, everyone wins.”

Specifically, John Hancock has hired Allen Cairns and Steven Hart as Assistant Vice Presidents in charge of TPA relations in the East and West divisions, respectively. They will work to promote the interests and needs of John Hancock’s key TPA relationships within the company. Cairns joins John Hancock with more than 20 years experience in the industry, primarily as a managing and sales partner in a TPA practice. He will draw on his technical background of providing compliance and administrative services for defined contribution and defined benefit plans.

Hart joins John Hancock with more than 19 years experience in the industry, primarily managing TPA programs on a national basis. According to the announcement, he will draw on his experience in developing and managing TPA focused products, systems, sales and marketing tools for providing assistance in placing qualified plans.

Marketing Director Moves

Additionally, seven Regional Marketing Directors, who previously reported to the sales department, will now be aligned under the TPA services team. Their new responsibilities will focus on supporting TPAs in their regions providing greater support, closer relationships and renewed commitment. Additionally, a team under the leadership of Ann Slotwinski (AVP of TPA Services) will continue to develop value-added programs for TPAs and bring TPA thoughts and concerns to John Hancock’s product and process development meetings.