Court Clears CIGNA of Cash Balance Wrongdoing

A federal judge in Connecticut has joined with most of his colleagues around the country in ruling on a seven-year-old lawsuit that CIGNA Corp’s cash balance plan is not age discriminatory.

U.S. District Judge Mark R. Kravitz of the U.S. District Court for the District of Connecticut ruled after conducting a seven-day non-jury trial that the CIGNA plan did not run afoul of the Employee Retirement Income Security Act’s (ERISA) anti-backloading prohibition. What the plaintiffs saw as age discrimination, Kravitz asserted, was only the transition from a traditional pension plan that was heavily age-favored to a cash balance plan that was “still age-favored but less so.”

In terms of an ERISA Section 204(b)(1)(H) violation, Kravitz agreed with CIGNA that in determining the “rate of benefit accrual,” courts should focus on what an employer puts into a plan, rather than what an employee takes out of the plan at retirement. Kravitz pointed out that while federal courts have differed on the issue of how to define “rate of benefit accrual,” the large majority of courts that have found that the phrase should be defined by looking at employer “inputs” rather than employee “outputs.”

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Also, Kravitz admitted, when there is wear away, even though the employee continues to work for CIGNA and continues to receive benefit credits, the employee’s expected retirement benefits have not grown beyond what the employee was entitled to before the conversion. The court next rejected the participants’ argument that the plan violated ERISA’s anti-backloading rule, which prohibits employers from pushing the bulk of retirement benefits to their employees’ pensions until late in the employees’ careers.

CIGNA converted its traditional defined benefit plan to a cash balance plan in 1998. A group of participants filed a lawsuit in 2001 contending that the cash balance program was age discriminatory, violated ERISA’s anti-backloading rule, and resulted in the forfeiture of accrued benefits. The participants further alleged that CIGNA’s notice of the plan conversion did not comply with ERISA.

In December 2002, the district court certified the lawsuit as a class action consisting of approximately 25,000 CIGNA employees and retirees.

The ruling in Amara v. Cigna Corp., D. Conn., No. 3:01CV2361 (MRK), 2/15/08 is here.

Advisers not Generally Loyal to Providers

Fewer than one third of all financial services firms providing products across five investment categories enjoy positive loyalty ratings among advisers who sell their products, according to a study conducted by Cogent Research.

Using a Net Promoter Score (NPS), a management tool used to gauge the strength of a firm’s customer relationships, Cogent said, The Advisor Product Forecast measured adviser loyalty to specific firms across several product categories: open-end mutual funds, variable annuities, SMAs, ETFs, and closed-end funds.

The research found that ETFs are the only category where providers have consistently high positive loyalty scores (NPS of +19% on average, meaning promoters outstrip detractors by a significant margin). Contrarily, variable annuity and closed-end fund providers receive the lowest average loyalty scores (at -14% and -16%, respectively). Among 17 variable annuity providers measured, only three manage to garner loyalty scores in positive territory.

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Only one in four open-end mutual fund companies measured have more promoters than detractors among advisers currently selling their products. The overall average loyalty score for the category was -5%. SMA (separately managed account) providers fare somewhat better, with promoters outpacing detractors by +4% on average.

“Companies can no longer afford to think of loyalty as a “soft’ metric,’ said Bruce Harrington, managing director of syndicated research for Cogent Research, in a press release. “Our study projects through 2009 flat or negative growth for mutual fund and variable annuity sales, trends that are clearly reflected in these current loyalty scores.’

The mutual fund providers that enjoyed a positive NPS were:

  • American Funds,
  • Russell,
  • Franklin Templeton,
  • Dodge & Cox Funds,
  • The Hartford,
  • Davis Funds,
  • Oppenheimer Funds, and
  • Natixis Funds.

The variable annuity providers that received a positive NPS were Ameriprise Financial, Lincoln National, and John Hancock.

NFJ Investments (Allianz, Inc.) earned the top adviser loyalty spot among SMA providers, ahead of Goldman Sachs Asset Management and Davis Selected Advisors, which tied for second.

iShares ranked number one in adviser loyalty among ETF providers, and WisdomTree also showed strong adviser loyalty.

More research from Cogent can be found at www.cogentresearch.com.

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