Average 401(k) Fee is 72 Basis Points, Study Says

A new study of 401(k) fees found that the median fee was 72 basis points—but also found a significant range of variance.

The median fee for the 130 plans in the study of the economics of 401(k) and defined contribution retirement plans released today by the Investment Company Institute and Deloitte was 0.72% of assets, within a range from 0.35% (the 10th percentile) to 1.72% (the 90th percentile) of assets. The median annual plan fee per participant was $346 (for a participant with an account balance of $48,522—the median participant average account balance among plans in the survey).

There was, however, quite a bit of variance, even in the relatively small sampling; 10% of plans in the study had an ‘all-in’ fee of 0.35% of assets or less, while a matching 10% of plans had an ‘all-in’ fee of 1.72% of assets or more.

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The authors said that a key study finding was that, for the companies surveyed in the study, Defined Contribution/401(k) Fee Study, the number of participants and the average account balance are primary drivers of fees, with the larger plans in the study enjoying what was described a “significant economies of scale” because they can spread fixed administrative costs over more assets and participants.

“The study also revealed a number of other factors that do not tend to drive fees for the companies studied,” explains Daniel Rosshirt, a principal with Deloitte Consulting, which led the research effort. “These factors include the number of payrolls that a plan sponsor has, which might have increased complexity; whether plan services are provided by a mutual fund sponsor, life insurance company, bank, or third party; the plan’s tenure with the service provider; or the percentage of assets invested in proprietary investments of the service.”

The new study looked at total fees charged across a broad sample of defined contribution plans with a range of plan sizes, service levels, investment offerings, service providers, and fee structures. The survey, which gathered more than 1,000 data points from each of the 130 plans studied, allowed Deloitte researchers to calculate an “all-in” fee for each plan that captured administrative and investment-related fees as a percentage of plan assets. The all-in fee was based on four primary service elements: investment management, administration, recordkeeping, communication and education, financial advice to participants, and plan sponsor investment consulting. However, it excluded participant activity-related fees that only apply to particular participants engaged in the activity (e.g., loan fees).

Who Pays?

According to survey respondents, plan participants pay 83% of the total plan fees while employers cover 13% and the plans cover 4%. Of the participant fees, most is derived from the investment holdings and the asset-based charges primarily associated within investment expense ratios (some of which may be used to cover recordkeeping and administration). Indeed, while the study’s authors noted that the ‘all-in’ fee varied widely due to a number of plan-related variables, but that total plan assets appeared to be the most significant driver.

The study said that further analysis suggested that a more meaningful way to view plan asset size is through two independent factors: number of participants and average account balance.

Secondary Drivers

The report noted that secondary drivers can help explain why plans of similar asset or participant size may have different overall costs, and that one or more of the following characteristics appears to be related to lower all-in fees:

  • higher participant and employer contribution rates
  • lower allocation of assets in equity-oriented asset classes
  • use of auto-enrollment
  • fewer plan sponsor business locations reducing the servicing complexity
  • other plan sponsor business relationships with the service provider (e.g., defined benefit plan or health and welfare plan).

Fee Components

  • Asset-based investment-related fees represent about three-quarters (74%) of defined contribution/401(k) plan fees and expenses for the plans in the survey. Asset-based investment expenses generally include three basic components:
  • investment management fees, which are paid to the investment’s portfolio managers;
  • distribution and/or service fees (in the case of mutual funds, these include 12b-1 fees); and
  • other fees of the investment option, including fees to cover custodial, legal, transfer agent (in the case of mutual funds), recordkeeping, and other operating expenses.

The report noted that portions of the distribution and/or service fees and other fees might be used to compensate the financial professional (e.g. individual broker or investment management firm) for the services provided to the plan and its participants and to offset recordkeeping and administration costs.

Roughly a quarter of the fees (23%) were attributed to separately charged recordkeeping/administrative fees. Those recordkeeping services are performed by a variety of service providers, including mutual fund companies, insurance companies, banks, or third-party administrators (TPAs). Recordkeeping services include posting payroll contributions, plan payments, earnings and adjustments; plan and participant servicing and communications; compliance testing and other regulatory requirements; and educational materials and services.

With respect to some activities, plan sponsors obviously might select varying degrees of recordkeeping service options. For example, among survey respondents 75% held group employee meetings, 22% offered individual employee meetings, and 19% offered both. More than one-third (36%) of responding plans had financial advice/guidance through third-party software available for their participants. While nearly all (91% of plans) procured enrollment kits through their retirement service provider, about two-thirds (69% of plans) arranged for participant newsletters and/or videos. Recordkeeping services for surveyed plans were delivered by 31 different retirement service providers.

Tenure, Relationships

In general, the relationships between the retirement service provider and plan sponsor in the survey averaged eight years. That was in-line with the 2008 Deloitte 401(k) Benchmarking Survey of 436 employers, where the average tenure was seven years. Across plan sizes, a majority (68%) of provider relationships have existed for five years or longer.

Nearly two-thirds (65%) of plans in the study did not have any other relationships with their retirement service provider, such as defined benefit plan, health and welfare plan, payroll, human resource or banking services. However, while such secondary relationships were not prevalent in the study, 77% of respondents indicated the plan utilizes one or more of the recordkeeper’s proprietary investments among investment options offered in the plan. Among respondents with proprietary investments offered, 95% of plans had a mix of proprietary and non-proprietary investments and only 5% of Survey participants exclusively had proprietary investment options in their line-ups.

Plan Designs

In terms of participant contributions, the average rate was 6.4%, and more than half (53%) of plans reported average participant contribution rates between 6% and 10%. Among respondent plans, 92% had employer contributions, typically in the form of a match formula. Many (34% of plans) matched at least 100% up to at least 3% of pay, often then matching at 100% or a lower rate additional employee contributions. Another 18% of plans matched 50 cents on the dollar (i.e., 50%) up to 6% of pay.

The most common plan design feature was auto-enrollment, with 45% of plans offering this component. Of those plans with auto-enrollment, 71% default to a lifecycle target-date investment option with an average default contribution rate of 3%. Automatic step-up or increase is a less utilized plan design feature; 25% of all plans in the survey had automatic step-up or increase.

In terms of complexity, 42% of plans indicated they have more than 20 business locations while 24% reported one. The Survey also found that 49% of plan sponsors process only one payroll and of those, 95% submit their payroll electronically.

The survey did not evaluate quality or value of services provided—both of which can impact fees. Quality of service varies with respect to the range of planning and guidance tools available to the plan sponsor and participants; educational materials; employee meetings; and other components of customer service. According to the survey’s authors, “qualitative differences in services may affect fees but are not easily quantified and are not addressed in this report”.

The full report is available here http://www.ici.org/pdf/rpt_09_dc_401k_fee_study.pdf

Markets Maul Retirement Confidence

About a fourth of workers losing confidence in their ability to retire have turned to a financial professional to help them, according to a new EBRI study.

Workers are, perhaps understandably, less confident about their retirement prospects—but one-in-10 are still very confident, according to the 19th Annual Retirement Confidence Survey (RCS) released by the nonpartisan Employee Benefit Research Institute (EBRI).

The number of workers that said they feel very confident about retirement has tumbled by one-half in the last two years. Indeed, the percentage of workers who feel very confident about having enough money for a comfortable retirement was just 13% this year, down from the previous low of 18% set in 2008 (see “Retirement Confidence Plummets in EBRI Survey) and 27% in 2007. In fact, that is the lowest since the question was first asked in the survey in 1993, and represents a 50% decline in worker confidence since 2007.

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Among current retirees, confidence in having a financially secure retirement also dropped this year to a new low, with only 20% saying they are very confident; that’s down from 29% in 2008 and 41% in 2007.

“Our survey first picked up the drop in retirement confidence last year,” said Jack VanDerhei, research director at the Employee Benefit Research Institute, co-sponsor of the survey with Mathew Greenwald & Associates, a survey research firm. “Given the uncertainties that exist about economy, it is no surprise the downward trend has continued. By any measure, the two-year results amount to a very significant drop in workers’ and retirees’ confidence in their retirement prospects.”

Because of the economic downturn, many workers say they expect to work longer, the survey found, and more workers say they are planning to supplement their income in retirement by working for pay. Not surprisingly, workers overall who have lost confidence over the past year about affording a comfortable retirement most often cite the recent economic uncertainty, inflation, and the cost of living as primary factors, the RCS reported. In addition, negative experiences—such as job loss or a pay cut, loss of retirement savings, or an increase in debt—almost always contribute to loss of confidence among those who experience them.

Expectation Shifts

More than a quarter (28%) of respondents said the age at which they expect to retire has changed in the past year, and of those, the vast majority (89%) said that they have postponed retirement with the intention of increasing their financial security. Nevertheless, the median (mid-point) worker still expects to retire at age 65, with just 21% planning to push on into their 70s. However, the median retiree actually retired at age 62, and almost half of retirees (47%) said they retired sooner than planned.

More workers are also planning to supplement their income in retirement by working for pay: The proportion of workers planning to work after they retire has increased to 72% in 2009 (up from 66% in 2007). This compares to 34% of retirees who report they actually worked for pay at some time during their retirement.

Steps Taken

Among workers who have lost confidence in their ability to secure a comfortable retirement, most (81%) said they have reduced their expenses, while others are:

  • changing the way they invest their money (43%)
  • working more hours or a second job (38%)
  • saving more money (25%)
  • seeking advice from a financial professional (25%).

One ray of sunshine in the report: Among all workers, 75% said they and/or their spouse have saved money for retirement, one of the highest levels ever measured by the RCS.

On the other hand, less than half (44%) of workers report they and/or their spouses have tried to calculate how much money they will need to have saved by the time they retire—and an equal proportion (44%) simply guess at how much they will need for a comfortable retirement.

Most workers participating in a workplace retirement savings plan (72%) said that they have not changed the percentage of their salary contributed to the plan in the past year. On the other hand, 18% have increased their deferrals, compared to 11% who have decreased the percentage.

Of the roughly one-in-five (22%) workers eligible to contribute to an employment-based retirement plan but not doing so, only one in five reported that they had been contributing before October. That translates into less than 5%, which the RCS report authors said indicates that the economic downturn did not cause many eligible workers to stop contributing to their workplace retirement savings plan.

Full survey results appear in the April 2009 EBRI Issue Brief, available online here.

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