Anne Lester is an independent member of the Board of Directors of Partners Group Holding AG. She is a member of the Client Oversight Committee, the Risk & Audit Committee and the Nomination & Compensation Committee. Her mandate is focused on driving forward Partners Group’s bespoke private markets solutions for the Defined Contribution (“DC”) pensions market. She has over 32 years of experience in senior leadership roles at JP Morgan Asset Management, most recently serving as Managing Director, Portfolio Manager and Head of Retirement Solutions in the Multi-Asset Solutions division where she launched JPMorgan’s SmartRetirement Target Date franchise. She also founded the Aspen Leadership Forum on Retirement Savings in conjunction with AARP and holds three patents for the design of a dynamic withdrawal investment process and for the evaluation of target date funds. Anne holds an Bachelor’s degree in Politics from Princeton University and a Master’s in International Relations from the Johns Hopkins University School of Advanced International Studies.
About
Where advisers connect
The retirement plan advisory industry continues to evolve, both in business structure and in the services provided to sponsors and participants. Advisers need insights and resources to aid them in keeping themselves and their practices relevant. PLANADVISER 360 is a comprehensive, interactive event that provides just those opportunities, all while bringing advisers to a beautiful resort to golf, enjoy the outdoors, swim and spend time with peers.
At PLANADVISER 360, you’ll experience:
| An opportunity to connect and network with peers in retirement, wealth and insurance | Engaging discussions between industry leaders, tackling the most pressing challenges in retirement and participant services today | Insights from peers and industry experts that can help you run your business and serve clients | A celebration of up-and-coming retirement plan advisory firm staff |
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The agenda offers a wide range of educational discussions, story-sharing and conversations on topics, including:
And more! Additional highlights:
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Come join us, and your peers, as we gather to help create a stronger retirement savings system for all.
Check out our Advisory Board
Agenda
Sunday, November 2, 2025
Golf Tournament & Welcome Party
Sponsored by ADP, Newport, and The Retirement Advantage


Join your colleagues and friends for an afternoon of fun at the PLANADVISER 360 Golf Tournament!
12:30 p.m. | Tee-off
5:30 p.m. | Awards and Cocktails
The fun continues at Brittlebush Bar and Grill when PLANADVISER 360 kicks-off with a Welcome Party! Enjoy food, drinks and fun and grab a group for a quick game of glow golf on the practice green!
Sponsored by Principal
6:00 – 8:00 p.m. | Welcome Reception
Day 1
-
8:45 – 9:45 a.m.
Registration and Breakfast
sponsored by MassMutual Stable Value Investments -
9:50 – 10:00 a.m.
Opening Remarks
Alison Cooke Mintzer, Publisher, PLANADVISER
Elizabeth Aidoo, Financial Planner, Manager of DEI and Spanish Language Services, Francis LLC -
10:00 – 10:30 a.m.
Moving From Aspiration to Reality
The use of artificial intelligence; personalizing benefits and investments for participants; and holistic wellbeing programs have been talked about in the retirement plan advisory industry for years. Jeff Cullen, CEO of Strategic Retirement Partners, says the time is now to implement these concepts. We’ll chat with Cullen about how advisers can use AI to increase efficiency in their practices; the tools, resources and education advisers can use to implement personalization; and what the convergence of health, wealth and retirement mean for plan sponsor and participant clients.Interviewer
Elizabeth Aidoo, Financial Planner, Manager of DEI and Spanish Language Services, Francis LLCInterviewee
Jeff Cullen, CEO, Strategic Retirement Partners -
10:30 – 11:30 a.m.
Can the Convergence of Retirement and Wealth Management Truly Serve Participants?
Industry leaders will debate the pros and cons of retirement and wealth management convergence, what the business model should look like, and how to address the potential for conflicts of interest. Attendees will get a chance to vote on their views.Moderator
Sean Bjork, President, Bjork Asset ManagementPanelists
Jon Anderson, Head of Workplace & Retirement, Cetera Financial Group
Joe DeNoyior, President, Hub Retirement and Wealth Management
Shane Hanson, President and CEO, Freedom Fiduciaries
Kelli Send, Co-founder, Senior Vice President – Financial Wellness Services, Francis, LLC -
11:30 a.m. – 12:20 p.m.
Are they buying what you’re selling?
Join the team at Fidelity as we break down this age-old sales question. Patrick Duffy, Head of Core Market Sales, will moderate a discussion where research meets reality. We’ll explore if your philosophy, your compensation model, and your go-to-market strategy are helping you win new clients and deliver successful plan outcomes. In this interactive presentation, we’ll get your real-time feedback and share tools that can help you stay ahead of the competition in 2026. You won’t want to miss it.Moderator
Patrick Duffy, Head of Core Market Sales, Fidelity InvestmentsPanelist
Devyn Duex, Principal | Financial Advisor, CAPTRUST
Matt Gist, VP Advisor Consultant, Fidelity Investmentssponsored by Fidelity Investments
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12:20 – 1:30 p.m.
Lunch
-
1:30 – 2:20 p.m.
Ask the Recordkeepers
Recordkeepers have resources to help retirement plan advisers deliver excellent client service, and advisers have knowledge to help recordkeepers improve their processes. There’s opportunity for collaboration, rather than competition. A top adviser connects with recordkeepers and takes audience questions.Moderator
Leah Sylvester, Executive Partner | President – Retirement Plans, Shepherd FinancialPanelists
Rich Custer, Regional Director | Customer Care, Principal
Jared Gardner, Vice President, Experience, Human Interest -
2:20 – 2:35 p.m.
SECURE 2.0 In Focus: Tax Advantages of NQDC Plans for 50+ Savers
Speaker
Dave Tippets, Regional Vice President, Nonqualified Plans, Newportsponsored by Newport, an Ascensus company
-
2:35 – 3:05 p.m.
Fireside Chat: Re-Centering the Fiduciary Process
A chat with Paul Sommerstad, Partner at Cerity Partners, about help plan sponsors are asking for—from investments to plan design. With discussion about broad benchmarking and cost considerations.Interviewer
Alison Cooke Mintzer, Publisher, PLANADVISERInterviewee
Paul Sommerstad, Partner, Cerity Partners -
3:05 – 3:20 p.m.
Break
-
3:20 – 4:10 p.m.
Private Markets in DC Plans: Past, Present, and Path Forward
Join Anne Lester and explore the evolution and future of private markets within Defined Contribution retirement plans. Attendees will gain both foundational knowledge of private markets and best practices to enhance participant outcomes and retirement security in today’s evolving market environment.Speaker
Anne Lester, Member of the Board of Directors, Partners Groupsponsored by Partners Group
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4:10 – 5:00 p.m.
The Price Is Right: Correctly Pricing and Structuring Adviser Services
Legislation, changing client needs and industry consolidation have evolved the way advisers are paid. Join an interactive discussion to see whether your fees are too low, too high, or just in line with the industry.Moderator
George Fraser, Senior Partner, Fraser Group, a Division of Benefit Commerce Group, an Alera Group CompanyPanelists
Jason Chepenik, Vice President, OneDigital Financial Services
Kim Cochrane, Director, Client Services, Hub International MidAtlantic
Greg Kaplan, Senior Vice President, Retirement Services, Newfront Retirement Services -
5:00 – 6:00 p.m.
Emerging Leader and Excellence in Operations Awards
-
6:00 – 8:00 p.m.
Opening Night Celebration
Exhibit Hall
Day 2
-
7:00 – 8:15 a.m.
Fidelity Fun(d) Run
Rise and shine and join us to run or walk in the PLANADVISER 360 sunrise Fidelity Fun(d) Run! The beautiful 2.6 mile course runs through the golf course and is a perfect way to kick-off day 2 of the conference. Prizes will be awarded for top finishers in both the men’s and women’s heats. Don’t forget to pick up your swag as you head out to start your day!The run will start at Marshall’s Outpost Lawn.
sponsored by Fidelity Investments -
7:30 - 9:00 a.m.
Breakfast
sponsored by MassMutual Stable Value Investments -
9:00 – 9:10 a.m.
Opening Remarks
Edward Rueda, Editor, PLANADVISER
Leah Sylvester, Executive Partner | President – Retirement Plans, Shepherd Financial -
9:10 – 10:00 a.m.
Fireside Chat
An ERISA attorney will talk about retirement policy, plan governance, the interplay of litigation and policy, and more.Interviewer
Leah Sylvester, Executive Partner | President – Retirement Plans, Shepherd FinancialInterviewee
Jamie Fleckner, Partner, Chair, ERISA Litigation, Goodwin -
10:05 – 10:55 a.m.
Managed Accounts vs. TDFs
Experts and top advisers will discuss the pros and cons of managed accounts and target-date funds in defined contribution plan investment menus. They’ll explore the personalization offered and pricing of these investment options.Moderator
Rob Massa, Managing Director, Houston Market Retirement Practice Leader, Prime Capital FinancialPanelists
Andrea Cummings, Director of Strategic Partnerships, Retirement & Income Solutions, Principal Financial Group
Sean Kelly, Vice President, Financial Advisor, Heffernan Financial
Bill Ryan, Partner, Head of Defined Contribution Solutions, NEPC -
10:55 – 11:25 a.m.
Break
-
11:25 – 12:15 p.m.
Table Topics: Practice Challenges and Opportunities
For advisory firm support staff, industry leaders will discuss retirement plan advisory industry challenges. Then attendees will break into groups to discuss opportunities for advisers’ businesses and practice management.Facilitators
Crista Bresnahan, Senior Relationship Manager – Retirement Solutions, Brio Benefits, an Alera Group company
Jennifer Doss, Senior Director | Defined Contribution Practice Leader, CAPTRUST
Deane Mayerhofer, Chief Operating Officer, Strategic Retirement Partners & President, Glove Inc -
11:25 – 12:15 p.m.
Table Topics: Service Models
Industry leaders will discuss how services are evolving to include broader discussions of plan design, outcomes and participant services. Then attendees break into groups to discuss current best practices in serving plan sponsors and participants.Facilitators
Kristi Baker, Managing Partner, CSi Advisory Services, a division of HUB International
Derek Fiorenza, Co-Founder, Summit Group Retirement Planners
John Ludwig, Financial Advisor, LHD Retirement
Jennifer Sahady, Senior Financial Wellness Consultant, Optional Practice Area, MarshMcLennan Agency -
12:20 – 1:10 p.m.
Workshop: The Reluctant Retiree
People are working at older ages and employers often refer to them as the “reluctant retiree”. What is holding people back from retiring? This session will cover who and why, and discuss potential solutions to alleviate the problem.Presenter
Benjamin Goodman, Vice President, TIAA Institutesponsored by TIAA
-
12:20 – 1:10 p.m.
Workshop: The PEP Journey: 5 years of Surprises and Successes
From initial expectations to the unforeseen realities, PEPs are reshaping how advisors approach their books of business. Over five years, perceptions have shifted, and what began as uncertainty has evolved into optimism. Advisors now see the potential of PEPs because they’ve witnessed firsthand the efficiencies, growth, and opportunity these plans bring to the table.Presenter
Mark Christensen, PEP Sales Director, The Standardsponsored by The Standard
-
1:10 – 2:10 p.m.
Lunch
-
2:10 – 2:45p.m.
Workshop: Mapping the 401(k) Client Experience
Learn how to market to a new generation of plan committee members.Speaker
Rebecca Hourihan, Founder and Chief Marketing Officer, 401(k) Marketing -
2:45 – 3:35p.m.
Workshop: Refining Your Brand and Message
Hear tips for making subtle adjustments to strengthen your brand identity and how you convey it to others.Speaker
Sheri Fitts, Speaker | Consultant | Creator, Sheri Fitts & Co -
3:35 – 4:10 p.m.
Break
-
4:10 – 5:00 p.m.
Case Study: Running a Modern Plan Advisory
A top adviser and one of their team members will talk about factors that go into practice building and practice management and how to adapt to evolving industry trends. They will share their stories, including pitfalls and successes.Speakers
Christian Mango, SVP, Corporate Development, OneDigital
Nate White, Senior Vice President, Retirement Plan Consulting, OneDigital Financial Services -
5:00 – 5:15 p.m.
Industry Talk
Education and Retirement Partnership Opportunities for Growth.Presenter
Viraaj Kumar, Associate Director, Product, ISS Market Intelligence -
5:15 – 5:55 p.m.
Essential Workers: The Support Staff That Make Plan Advisories Great
Panelists who work behind the scenes at an advisory discuss their roles and how they add to the team, as well as what drew them to the advisory industry.Moderator
Deane Mayerhofer, Chief Operating Officer, Strategic Retirement PartnersPanelists
Zarah Bautista, Client Services Administrator, Hub International Limited
James Jaramillo, Director of Relationships, Finspire
Brittany McChristian, Conversion Project Manager, Newfront -
6:00 – 7:30 p.m.
Exhibit Hall Reception
Day 3
-
7:30 – 8:30 a.m.
Breakfast
sponsored by MassMutual Stable Value Investments -
8:30 – 8:40 a.m.
Opening Remarks
Rebecca Moore, Managing Editor, Custom Content, PLANADVISER -
8:40 – 9:30 a.m.
Ask the Plan Sponsors
Hear from retirement plan sponsors what they value in an adviser and what needs could still be met.Moderator
Rebecca Moore, Managing Editor, Custom Content, PLANADVISERPanelists
Thea Ammon, Senior Benefits & Wellness Administrator, OneAZ Credit Union
Niki Schlotzhauer, Controller, Spooner Physical Therapy -
9:30 – 9:40 a.m.
Transition to Workshops
Attendees choose between attending the Emerging Leader Workshop for more junior advisory firm employees or the Expanding Your Practice Workshop about how advisory shops can leverage their expertise to support health/welfare plan sponsors. -
9:45 a.m. - 12:00 p.m.
Emerging Leader Workshops
The Why
Industry-leading advisers will share stories and facilitate exercises to help less senior advisory firm staff create a personal brand; determine their best skill set and focus; and help them recognize the challenges and optimal practices of emerging leaders. Whether in advising, operations, client relations, data, participant education or some other piece of the business, they’ll learn pragmatic steps to stay on the path to success in the industry.The Knowledge and Skills
Industry-leading advisers will share tips and resources to help less senior advisory staff learn the soft skills and technical knowledge needed to succeed in their role and build expertise and confidence. Topics for this workshop include advisory business basics; technology; mechanics of retirement plans; industry jargon vs. client vocabulary; building professional relationships; managing a busy schedule; and more.Facilitators
Francisco Abril, Vice President, Financial Wellness and Employee Engagement, HUB Retirement and Wealth Management
Gina Buchholz, Investment Advisor Representative, 401k Plan Professionals
Phil Sherman, Senior Retirement Plan Consultant, Deschutes Investment Consulting LLC -
9:45 a.m. - 12:00 p.m.
Fiduciary Best Practices for Health Benefit Plans Workshop
You may not be interested in becoming a health care expert, and you definitely don’t want to disrupt any current relationships you have, but changes are coming for your plan sponsor clients, and you don’t want to be unable to answer when a client has questions. Join us for this introductory workshop that includes expert-led educational exercises.Part 1: ERISA and Health Benefits
Experts will provide an overview of the requirements of the Consolidated Appropriations Act—what’s here and what’s coming for plan sponsors, and the challenges they may encounter.Part 2: Health Benefit Fiduciary Process
Learn how to apply what you know about the retirement plan fiduciary process, compensation disclosures, contract negotiations, etc. to aid plan sponsors in building a process for their health benefit plans.Facilitators
Jason Andrade, Executive Vice President, Partner, The Mahoney Group
Barbara Delaney, Principal, SS/RBA, a member firm of Global Retirement Partners, LLC
Jamie Greenleaf, Co-founder, Fiduciary In a Box
Ethan McWilliams, AVP, Senior Compliance Consultant, Lockton Companies -
12:00 p.m.
To-Go Lunch
Register
PLANADVISER 360 focuses on the complete adviser experience, from team building and growth to practice management and efforts beyond an adviser’s practice—reaching the broader advisory industry and advisers’ communities. We hope you can join us.
Pricing
Advisers/Consultants: $325
Promotional rate: $150 if you register before September 30, 2025
Providers (i.e. recordkeepers, asset managers, insurance companies) that are not sponsoring the conference will not be allowed to attend the conference.
Speakers
Sponsors
Become a sponsor
Join a select group of industry product and service providers who are maximizing their firm’s exposure in front of this highly influential group of retirement plan advisers.
Sponsorship Information: Rob Reif | 212-217-6906 | Robert.Reif@ISSMediaSolutions.com
General Information: Carol Popkins | 203-461-0985 | Carol.Popkins@ISSMediaSolutions.com
Venue
The Westin Kierland Resort & Spa
6902 East Greenway Parkway
Scottsdale, AZ 85254, US
BOOK NOW!
Room block is closing on Thursday, October 23rd.
We have reserved a block of rooms at the conference rate of $359.
Click here to reserve your room.
For questions, please contact Lucille.Velander@ISSMediaSolutions.com.
Photos
Photographs by Anthony Collins
Awards
Photographs by Anthony Collins












































































































































