PLANADVISER Weekend Newsdash
Week ending September 27th, 2019

Happy Friday, readers! There are a lot of elements to ensuring success in the financial advisory profession, but at the core is quality client service. You can have the best growth rate in the industry and the most effective sales staffers out there, but if you aren’t retaining existing clients, it will all be for naught. Collected below is a series of articles on the topic of ensuring quality client service. We hope you will share some of what you read with a client or colleague.

Client Service
HSAs, FSAs and HRAs: Get to Know the Health Savings Alphabet
The account types differ quite a lot. Some require same-year spending, most are owned by the employer, and one comes with a triple tax advantage. Read more >
Rollover Mechanics and the Most Common Mistakes
Besides failing to invest the money within the IRS’s 60-day window—the most common mistake according to the experts—another frequent error impacts those who cash out of their workplace retirement plan. Read more >
Helping Participants After They Have Taken Hardship Withdrawals
Participants who have taken a hardship withdrawal are nearly three-times more likely to feel “always” stressed in general and three-times more likely to have “a lot” of stress about their financial situation. Read more >
10 Retirement Planning Tips for the Self-Employed
The self-employed think about and plan differently for retirement compared with their counterparts working for companies and corporations; they also have double the emergency savings. Read more >
Advisers Giving Back: A Foundation That Spans the World
Since its founding in 2011, the SageView Foundation has raised more than $1.5 million to help meet the health care and education needs of women and children in crisis and to provide community development micro-loans. Read more >
MOST POPULAR STORIES
Three New ERISA Lawsuits Bash Actively Managed TDFs

Three new lawsuits question the offering of actively managed target-date funds to retirement plan participants.

DOL’s New Proposed Fiduciary Rule Aligns With Reg BI, NAIC Suitability

Multiple national-level conflict of interest rules are now aligned that will require financial professionals to act in the best interest of consumers.

Estee Lauder Faces 401(k) Plan Excessive Fee Lawsuit

The lawsuit argues that while the TDFs in the plan are CITs, they are private label CITs with much higher expense ratios than the typical CITs offered by JPMorgan.

Costco Sued Over 401(k) Plan Investment, Recordkeeping Fees

The complaint calls out the warehouse club's use of "more costly ‘actively managed funds’ rather than ‘index funds’ that offered equal or better performance at substantially lower cost."

Details of JPMorgan Chase 401(k) Self-Dealing Suit Settlement Revealed

A payment of $9 million will be made to “fully, finally and forever resolve, discharge and settle the released claims.”

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