A plan’s service providers have a significant impact on retirement plan success. Selecting high quality service providers isn’t just good business – it’s a legal mandate for retirement plan sponsors. The retirement plan industry is constantly evolving and introducing innovative solutions. There are countless choices, so plan sponsors must be savvy shoppers – and that begins with knowing what to look for in a retirement plan solution. This paper explores the factors plan sponsors should consider when evaluating service providers to ensure they are getting the high-quality services they need for their retirement plan and their employees.