2021
PLANADVISER Small-Plan Services Survey

Providers

Providers

American Funds

DC ASSETS
Total DC assets ($MM) $97,270
DC Assets <$5MM56%
In plans with ≤10 participants18%
In plans with >10-50 participants42%
In plans with >50–500 participants 31%
In plans with >500 participants 8%
PLANS
Total DC plans60,798
DC plans <$5MM94%
In plans with ≤10 participants50%
In plans with >10-50 participants43%
In plans with >50-500 participants8%
In plans with >500 participants<1%
% serviced by Third Party Administrator98%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)80 – 100
Average tenure with recordkeeper18
Average years of experience in retirement20
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.