2021
PLANADVISER Small-Plan Services Survey

Providers

Providers

TIAA

DC ASSETS
Total DC assets ($MM) $649,073
DC Assets <$5MM3%
In plans with ≤10 participants<1%
In plans with >10-50 participants2%
In plans with >50–500 participants 13%
In plans with >500 participants 85%
PLANS
Total DC plans25,652
DC plans <$5MM74%
In plans with ≤10 participants40%
In plans with >10-50 participants25%
In plans with >50-500 participants28%
In plans with >500 participants7%
% serviced by Third Party AdministratorNR
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)median of 12 clients/person
Average tenure with recordkeeper11 years
Average years of experience in retirement20 years
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.