RESEARCH |
2021
PLANADVISER Small-Plan Services Survey
Reported by PLANADVISER
| Art by Katherine Streeter
Providers
John Hancock
| DC ASSETS | |
|---|---|
| Total DC assets ($MM) | $192,529 |
| DC Assets <$5MM | 29% |
| In plans with ≤10 participants | 5% |
| In plans with >10-50 participants | 24% |
| In plans with >50–500 participants | 30% |
| In plans with >500 participants | 41% |
| PLANS | |
|---|---|
| Total DC plans | 49,603 |
| DC plans <$5MM | 88% |
| In plans with ≤10 participants | 34% |
| In plans with >10-50 participants | 49% |
| In plans with >50-500 participants | 16% |
| In plans with >500 participants | 1% |
| % serviced by Third Party Administrator | >95% |
| FEE STRUCTURES | |
|---|---|
| Upfront commission (front-end load) | |
| Finder's fee | |
| Ongoing trail/commission | |
| RIA fees/Hard-dollar fees | |
| ERISA account/budget | |
| SUPPORT SERVICES FOR ADVISERS | |
|---|---|
| DC plan benchmarking | |
| Access to ERISA counsel | |
| Offers CE-eligible DC-specific training | |
| Supports Advisor Managed Accounts | |
| RELATIONSHIP MANAGEMENT (RM) TEAMS | |
|---|---|
| Average case/client load (# plans/person) | Small market = 70, mid market = 40, large market = 10 |
| Average tenure with recordkeeper | small market = 3.5, mid/large = 7 |
| Average years of experience in retirement | Small market = 6, mid/large = 18 |
| Dedicated RMs for NQDC plans only? | |
| Dedicated RMs for 403(b) plans only? | NA |
| Dedicated RMs for 457 plans only? | |
| Advisers given choice of RMs to support clients | |
| NR = Not Reported. NA = Not Applicable. |