Providers

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John Hancock

DC ASSETS
Total DC assets ($MM) $192,529
DC Assets <$5MM29%
In plans with ≤10 participants5%
In plans with >10-50 participants24%
In plans with >50–500 participants 30%
In plans with >500 participants 41%
PLANS
Total DC plans49,603
DC plans <$5MM88%
In plans with ≤10 participants34%
In plans with >10-50 participants49%
In plans with >50-500 participants16%
In plans with >500 participants1%
% serviced by Third Party Administrator>95%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)Small market = 70, mid market = 40, large market = 10
Average tenure with recordkeepersmall market = 3.5, mid/large = 7
Average years of experience in retirementSmall market = 6, mid/large = 18
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?NA
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.

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Small Plan Services Survey