2020
PLANADVISER Recordkeeper Services Survey

Providers

Providers

TCG Administrators

DC ASSETS
DC assets ($MM) $5,413
In plans with ≤ 50 participants 5%
In plans with >50–500 participants 29%
In plans with >500 participants 66%
PLANS
Total DC plans798
% serviced by Third Party Administrator100%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)50
Average tenure with recordkeeper8 years
Average years of experience in retirement15 years
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.