2020
PLANADVISER Recordkeeper Services Survey

Providers

Providers

AIG Retirement Services

DC ASSETS
DC assets ($MM) $74,435
In plans with ≤ 50 participants 14%
In plans with >50–500 participants 27%
In plans with >500 participants 59%
PLANS
Total DC plans24,519
% serviced by Third Party Administrator24%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)15-Dec
Average tenure with recordkeeper10+ years
Average years of experience in retirement15-18 years
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.