2020
PLANADVISER Recordkeeper Services Survey

Providers

Providers

Charles Schwab

DC ASSETS
DC assets ($MM) $187,378
In plans with ≤ 50 participants 1%
In plans with >50–500 participants 11%
In plans with >500 participants 88%
PLANS
Total DC plans1,097
% serviced by Third Party AdministratorNR
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)12
Average tenure with recordkeeper11 years
Average years of experience in retirement13 years
Dedicated RMs for NQDC plans only?NR
Dedicated RMs for 403(b) plans only?NR
Dedicated RMs for 457 plans only?NR
Advisers given choice of RMs to support clientsNR
NR = Not Reported. NA = Not Applicable.