2020
PLANADVISER Recordkeeper Services Survey

Providers

Providers

BPAS

DC ASSETS
DC assets ($MM) $10,156
In plans with ≤ 50 participants 27%
In plans with >50–500 participants 39%
In plans with >500 participants 34%
PLANS
Total DC plans3,688
% serviced by Third Party Administrator<1%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts *
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)60
Average tenure with recordkeeper10 years
Average years of experience in retirement17 years
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.
* Adviser Managed Account is set up for future rollout. Check with provider for information on timing/availability.