Providers

To access this premium content, please sign up for a free account!

John Hancock

DC ASSETS
DC assets ($MM) $168,272
In plans with ≤ 50 participants 30%
In plans with >50–500 participants 30%
In plans with >500 participants 40%
PLANS
Total DC plans48,962
% serviced by Third Party Administrator80%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)Varies*
Average tenure with recordkeeperVaries*
Average years of experience in retirementVaries*
Dedicated RMs for NQDC plans only?
Dedicated RMs for 403(b) plans only?
Dedicated RMs for 457 plans only?
Advisers given choice of RMs to support clients
NR = Not Reported. NA = Not Applicable.
*John Hancock's service metrics vary by plan size. For example, average client load among employees servicing small plans is roughly 70 clients/person and these employees have, on average, 6 years of experience. However, client load for larger plans is lower (10 per person) and experience is higher (i.e., 18 years).
1 8 9 10

ARCHIVE

Recordkeeping Survey

Thorough Analysis: Recordkeepers' consistent evolution has led them to offer a wide range of investments, technology and servicing options today.