2020
PLANADVISER Recordkeeper Services Survey

Providers

Providers

Guideline

DC ASSETS
DC assets ($MM) $1,921
In plans with ≤ 50 participants 63%
In plans with >50–500 participants 32%
In plans with >500 participants 5%
PLANS
Total DC plans9,461
% serviced by Third Party Administrator0%
FEE STRUCTURES
Upfront commission (front-end load)
Finder's fee
Ongoing trail/commission
RIA fees/Hard-dollar fees
ERISA account/budget
SUPPORT SERVICES FOR ADVISERS
DC plan benchmarking
Access to ERISA counsel
Offers CE-eligible DC-specific training
Supports Advisor Managed Accounts
RELATIONSHIP MANAGEMENT (RM) TEAMS
Average case/client load (# plans/person)790
Average tenure with recordkeeper1.7 years
Average years of experience in retirement3.9 years
Dedicated RMs for NQDC plans only?NA
Dedicated RMs for 403(b) plans only?NA
Dedicated RMs for 457 plans only?NA
Advisers given choice of RMs to support clientsNA
NR = Not Reported. NA = Not Applicable.