PLANADVISER Weekend Newsdash
Week ending November 22nd, 2019

Happy Friday, readers! There are a lot of elements to ensuring success in the financial advisory profession, but at the core is quality client service. You can have the best growth rate in the industry and the most effective sales staffers out there, but if you aren’t retaining existing clients, it will all be for naught. Collected below is a series of articles on the topic of ensuring quality client service. We hope you will share some of what you read with a client or colleague.

Editor's choice
Ways to Help Sponsors Simplify Year-End Plan Administration
Advisers can guide their sponsor clients towards the assistance that TPAs and recordkeepers can provide. Read more >
Need for Long-Term Care Insurance in Retirement Is Great
As the population ages, experts believe more companies will offer this voluntary benefit. Advisers who are educated about long-term care insurance can increase awareness for retirement plan sponsors and participants. Read more >
Preventing Financial Abuse of Aging Clients
Retirement plan advisers do more than help shape their retired clients’ finances; they can and indeed must play a part in making sure their clients are treated equitably. Read more >
The Price Tag of Financial Stress
According to new John Hancock research, financial stress has a major impact on organizations, costing more than an estimated $1,900 per year, per employee. Read more >
A Seamless Advisory Experience
The typical investor has five to six accounts, multiple products and custodians, and two or three advisers managing their assets. Read more >
Opportunities Through Aggregation or Affiliation
Amid this activity, independent shops seeking to remain solo continue to affiliate with entities such as GRP Advisor Alliance and Resources Investment Advisors LLC. These firms offer scalable back-office support and access to many of the client-facing solutions a CAPTRUST can bring to bear. Read more >
MOST POPULAR STORIES
Warn Your Clients: Don’t Abuse Coronavirus Hardship Withdrawals
Though retirement plans can allow individuals to self-certify that they qualify for a penalty-free coronavirus-related distribution, should the IRS discover otherwise during a future audit, a participant can be subject to substantial penalties.
Media Company Latest to Face Legal Scrutiny Over Fidelity Freedom Funds

The case is yet another example of Employee Retirement Income Security Act (ERISA) litigation to question the use of actively managed default investments.

DOL’s ESG Restrictions Prompt Retirement Industry Head Scratching
Broad based demand is building among U.S. retirement plan investors for access to environmentally and socially responsible investments, leaving industry analysts wondering why new restrictions are being proposed by the Trump administration.
A New World and New Opportunities for Alpha
Pandemic-driven volatility has once again highlighted the relative virtues of active and passive management.
CARES Act Withdrawals From TSP Averaged $26,270

The nearly 4,000 withdrawals totaled almost $100 million.

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