PLANADVISER Weekend Newsdash
Week ending November 17th, 2017
NOTE FROM THE EDITOR
Greetings and happy Friday! Regular readers of our daily news coverage will no doubt be familiar with the enormous amount of uncertainty that has become more or less the norm in the retirement planning community—centered on the ever-shifting outlook for the DOL fiduciary rule, the prospects for tax reform, a shifting health care landscape, and so many other avenues that affect the work of advisers. But one thing that should also be clear is that the fundamentals of client service remain remarkably stable over time. Collected below is a helpful series of articles and research, identifying the pillars of customer service. We hope you will share some of what you read with a client or colleague. 
Client Service
Retirement Plan Participants Need More Familiarity With Investment Fees
Even among participants who said they were very familiar with their plan’s fees, 33% hadn’t read any fee disclosures in the past year, according to research from The Pew Charitable Trusts. Read more >
Results From Use of Auto Portability Product Released
Spencer Williams, from Retirement Clearinghouse, says the findings show the potential to preserve trillions of future retirement savings dollars for retirement plan participants through the widespread adoption of auto portability. Read more >
Reflections on Roth As Tax Debate Unfolds
The J.P. Morgan Guide to Retirement is a major annual project for the retirement strategy and investing team at J.P. Morgan Asset Management. This year the guide includes an extensive analysis of the Roth 401(k) retirement savings vehicle. Readers will surely know the basics about Roth retirement savings—but the guide lays out just how complex the task of actually analyzing an individual workers’ long-term tax picture can be. Read more >
2017 PLANADVISER Adviser Value Survey
According to the 2017 PLANADVISER Adviser Value Survey, plans overseen by advisers are often better off. This is particularly evident when it comes to plan design and oversight—such as the use of automatic features, an investment policy statement and quarterly investment reviews. The adviser can point out years of experience using successful elements of retirement plans and, thereby, reassure sponsor clients to step up to the plate and make the right, and sometimes brave, decisions for their plan. Read more >
MOST POPULAR STORIES
Stimulus Bill Extends Some Provisions of the CARES Act

It also provides a way for retirement plan sponsors to avoid a partial plan termination.

Practice Management: Areas of Success

A look at what worked particularly well in 2020 and that could keep propelling growth in 2021.

Missing Participant Guidance Released by DOL

The guidance includes best practices for locating missing participants in addition to best practices for documenting efforts to do so.

Warn Your Clients: Don’t Abuse Coronavirus Hardship Withdrawals
Though retirement plans can allow individuals to self-certify that they qualify for a penalty-free coronavirus-related distribution, should the IRS discover otherwise during a future audit, a participant can be subject to substantial penalties.
Retirement Plan Trustee Faces Cybersecurity-Related Lawsuit

The lawsuit says the trustee failed to prevent a fraudulent distribution from a participant's account and is failing to take responsibility.

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